Ingrid De Paula Email & Phone Number

São Paulo, Brasil

Financial and operational analysis of the execution of refunds requests; data analysis using SQL queries; responsible for uploading payment batches to banks and acquirers by many payment methods (credit card, bank transfer, pix, boleto, digital wallet and voucher); working on process management activities looking for develop best practices and increase efficiency; creating and reviewing SOPs; beeing part in processes automation projects with the Data analytics team.

São Paulo, Brasil

Creation and application management of incoming payments to bank accounts globally. Analysis of payment/receipt discrepancies; users' reimbursement; preparation and presentation of reports; monthly closing routine of Accounts Receivable. Focal point on the application of receivables for internal and external stakeholders. Close work with treasury and accounting teams and knowledge of Oracle NetSuite software.

São Paulo, Brasil

Responsible for the end-to-end operation of credit card payments in the Accounts Receivable department. Transactional fees, chargebacks, and refunds monitoring; relationship with the Payment Service Provider (PSP) and reconciliation partner; close work with the Product Development team to deal with technical situations regarding payment processes. Internal reconciliation development, creation and follow-up of periodic reports, and knowledge of Oracle NetSuite software.

Campinas, São Paulo, Brasil

Risk analysis and document approval for the accreditation of new corporate accounts of the credit card service. Transactional monitoring of customer accounts. Financial and transaction reconciliation. Knowledge and practice of Salesforce software. OKR management.

Campinas, São Paulo, Brasil

Risk analysis and document approval for the accreditation of new corporate accounts of the credit card service. Transactional monitoring of customer accounts. Financial and transaction reconciliation. Knowledge and practice of Salesforce software.

Campinas, São Paulo, Brasil

Document and financial analysis focused on cash flow monitoring, bank reconciliation, preparation of balance sheet, and issue of accountability reports. Data processing in ERP and document extraction on financial institutions software. Customer service and knowledge of Zendesk.

Belo Horizonte, Minas Gerais

Documentary and financial analysis of accountability report presented by hospitals in the municipality of Belo Horizonte/MG and philanthropic organizations in the health care sector. Focus on cash flow, bank reconciliation, balance sheet, and monitoring of budgeted vs. realized amounts. Institutional relationship with partner organizations and general administrative tasks.

Belo Horizonte, Minas Gerais

Documentary and financial analysis of accountability report submitted by municipalities in the state of Minas Gerais in the Department of Public Construction. Focus on cash flow, bank reconciliation, and balance sheet. Institutional relationship with the city halls and administrative tasks in general.

Post Graduation, Financial Management

Bachelor In State Science, Political Science