Ingrid Eppinger Email and Phone Number

- Financial and Accounting Auditing, and Consulting Company.- Systems and other tools mostly used: Word, PowerPoint, Excel e Sankhya system.Executive commercial support for 10 partners. Responsible for calendar management, travel planning, attending meetings with clients and taking notes, reimbursement of travel expenses, preparation, and follow-up of service proposals and contracts. Monthly analysis and presentation of commercial and financial reports (sales, proposals sent, proposals approved, and others). Responsible for organizing old archives and implementing digital signatures in the company. General support to administrative and financial departments (organizing events, covering coworkers, and administrative/finance coordinator when necessary).

- Cardboard box producer companyI was the point of contact for customers to request and schedule delivery of products and prepared the invoices. I was responsible for daily coordinating with the operational team the programming of truckloads and shipments. I was also responsible for physically running a periodic inventory and sending the information to the customers. I also worked directly with the purchasing department being responsible for the control of raw materials to supply the factory.

- Third party service provider (warehouse).- Clients: Mobile network Companies.- Systems and other tools mostly used: Excel, SAP and Brazillian governament systems for issurance of legal transportation documents.I was part of the team that started a warehouse at a new location, which required analyses, studies, and implementation of internal procedures and other oddities. Later I was assigned to manage the Department of Returned Orders, with my team eventually assisting the separation and shipping teams.

- Third party service provider (warehouse).- Systems and other tools mostly used: Excel and Protheus.I started in a temporary position being responsible for controlling the truck’s weight according to government standards. Then I was hired for a permanent role being responsible for receiving customers’ requests and coordinating with the warehouse team daily schedule of loading and unloading of trucks. Coordination of product transfers, and stock management (physical and systemic). I also helped organizing and monitoring periodic external inventory audits.I also helped with the implementation of a new internally developed system to manage inventory control.

- Third party service provider at Coca-Cola FEMSA (trucks and delivery team).- Systems and other tools mostly used: Excell and SAP.Control of timecards and commission of truck drivers and delivery helpers.Management of fuel purchase and control of the company's private gas station.Responsible for responding to management actions taken after delivery complaints received by the Coca-Cola Customer Care Department.

Worked on quotes, sales communications and contract follow up, purchasing from foreign suppliers, and processing of product which included issuance of invoices and other documents necessary.

- Had the same responsibilities as a Distribution Analyst.- Systems and other tools mostly used: Excel and SAP.Point of contact to assist customers, truck drivers, and sales executives on deliveries (delays, changes in schedule, and other possible problems). Also responsible for daily and monthly controls on returned orders, through data entry on SAP system and Excel spreadsheets. I also managed and responded to delivery complaints received by the Coca-Cola Customer Care Department.