Ingrid H. Email & Phone Number

London Borough Of Hounslow, England, United Kingdom

-Engage and support second-largest asylum-seeker population in the U.K.-Administer Hounslow’s relationship with 2 Home Office asylum hotels, including 450 - 500 guests.-Collaborate with Home Office, Ministry of Housing, Communities and Local Government (MHCLG), and third-sector organisations, ensuring synchronised approach to supporting and administering migrant programs across Hounslow.-Serve as first point of contact with Hounslow for cohort served and key stakeholders in services.-Lead on all aspects of national Homes for Ukraine scheme in Chiswick and Brentford wards, managing caseload of 25 to 30 households, including resident hosts and refugee guests.-Ensure service delivery and national policy standards are met or exceeded, protecting tariff grants, whilst reducing fraud and safeguarding risks.-Promote innovative ways to address local challenges, understanding service user needs and designing generalised and individual support plans ensuring services are accessible and meet needs of service users and local community.-Liaise with other internal service teams to promote community integration, and to develop and expand services.-Investigate and recommend solutions to safeguarding issues, including mental health and domestic violence.-Run weekly 'drop-in' sessions for service users, providing direct assistance to service users.

London, England, United Kingdom

-Led The Salvation Army’s West London Area regional end-of-week team meeting for coaches and mentors.-Collaborated with Shaw Trust to refine the delivery of DWP’s Job Entry Targeted Support (“JETS”) program.-Mentored caseload of 20 to 25 program participants at any given time.-Onboarded and interviewed new program participants, and tailored action plans to address individual needs. -Supported participants with drafting and revising essential job application documents, and preparing for interviews.-Identified gaps in participants’ skills competencies and recommended self-development pathways. -Supported participants with making decisions and taking the lead in executing agreed plans of action. -Delivered group and individual presentations on a daily basis, relating to a wide variety of employability matters.-Researched and kept apprised of local labour market intelligence to share developing opportunities with mentees.-Updated participant records and data, ensuring accuracy and tracking of participants’ progress towards set targets.-Regularly practiced thoughtful decision-making, planning, and organisation. -Routinely engaged translators to support communities that would otherwise lack access to career services. -Identified safeguarding and GDPR issues and elevated concerns to appropriate internal teams.

London, United Kingdom

-Served as PA for a multi-site NGO focused on faith and serving the needs of residents within the parish.-Liaised as first point of contact with public regarding all church enquiries, serving in a public relations capacity and as the administrative voice of the church.-GDPR lead overseeing management of church communications and records, promoting compliance in all church engagements.-Drove change in events strategy which led to a shift in focus for financial planning by identifying that infrequent, large, private event bookings that were the focus of future planning to generate income were more draining on church resources and less profitable than frequent, smaller, community event bookings. -Redesigned church’s venue bookings practices to streamline process, thus reducing time and resources lost on this tertiary focus of church’s mission. -Led venue tours resulting in event bookings with myriad organisations, including London Diocese, Macmillan Cancer, and local state and independent schools in West London.

Chicago, Illinois, United States

-Supported McDermott, Will & Emery LLP discovery project (via Special Counsel LLP) and global biopharmaceuticals client in IP-related matter.-Reviewed discovery materials for relevance and privilege.-Identified and flagged sensitive information to ensure proper handling of documents.-Assessed significance of each document in relation to client's case and objectives.-Collaborated with other attorneys to provide specific directions and training.-Identified gaps in document review software to improve efficiency and accuracy of the project and the review process, and reported feedback to software development and support team.

White Plains, New York, United States

-Managed 20 clients at boutique labour and employment law firm.-Engaged with federal and state civil rights agencies and responded to requests for information.-Second-chaired court and agency hearings, supporting senior associates and partners.-Interviewed clients and witnesses and prepared interrogatories for depositions.-Conducted research.-Drafted briefs, memoranda of law, demand letters, responses, complaints, affidavits, agency charges, position statements, rebuttals, motions and appeals. -Played integral role in NYS Human Rights Commission tribunal hearing, thereafter invited by Commissioner Gatling to be her main point of contact with our firm.

Doctor Of Law - Jd, Concentration In Litigation

Bachelor Of Arts - Ba, Art With Minor In Government

Slade School Of Art, Independent Media Studies Programme