Ingrid M. Email & Phone Number

Spain

-Managing cross-functional digital projects, leading and coordinating resources from diverse areas to ensure the effective and efficient execution of complex projects.-Analysis and optimization of digital processes to increase business efficiency and ensure the preservation of the ISO 9001 certification, passing annual audits with positive results.-Control of monthly billing bonuses, calculation, and closing of hours dedicated to multiple customer accounts.-Manage projects with public funding, ensuring effective project execution and proper management of corresponding public grants.

Barcelona

-Implementation of policies, processes, and guidelines for project management in a small digital agency, overseeing a team of 3 project managers and 25 active projects per year.-Implementation of organizational systems to improve employee retention, acquire new clients, and increase the rate of active clients.-Planning, organizing, and executing strategies using management software and agile methodologies.

Barcelona

-Reporting to the CEO, led a €250,000 digital project with over 30,000 monthly visits-Project delivered 1 month ahead of the deadline, with a 5% saving compared to the initial budget.-Cost reduction achieved by implementing a project management software.-Project scope expanded by expanding to several countries in South America, Central America, and the rest of Europe.-Recruitment and training of 4 new team members according to the project's needs.

Barcelona

Founding and leading the ADV department managing the accounts of more than 70 beauty centers distributed between Spain and Russia.-Establish and supervise action protocols to increase satisfaction of the centers, team productivity and control of billing.-Create and implement training protocols in the administrative area for new members in the centers.-Expand the team by hiring and training 5 new members.-Negotiate and achieve agreements with 3 banks to be able to offer external financing with 0% interest.

Barcelona

Gestión De Proyectos Humanitarios

Negotiation Programme

Project Management Professional (Pmp)

Psychology, Psychology

Cfgs Administration And Finance