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Ingrid Moncada Email & Phone Number

Project Coordinator at WestRock Company at WestRock Company
Location: Greater Orlando, United States, United States 9 work roles 2 schools
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Current company
Role
Project Coordinator at WestRock Company
Location
Greater Orlando, United States, United States
Company size

Who is Ingrid Moncada? Overview

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Quick answer

Ingrid Moncada is listed as Project Coordinator at WestRock Company at WestRock Company, a company with 21186 employees, based in Greater Orlando, United States, United States. AeroLeads shows a matched LinkedIn profile for Ingrid Moncada.

Ingrid Moncada previously worked as Project Coordinator, PMA at Westrock Company and Project Engineer at Wicresoft. Ingrid Moncada holds A+ Certification, Network + Certification from New Horizons Computer Learning Center.

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Email format at WestRock Company

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WestRock Company

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Profile bio

About Ingrid Moncada

Every once in awhile a revolutionary product comes along that changes everything... It's very fortunate if you can work on just one of these in your career.I've being fortune to experience this throughout my career. My background in client and technical support, and project management/implementation, I've been part of launching new technologies and ideas at its birth. I love taking my skills to the next level, to be a part of a vision that will impact lives in a positive matter. As an individual, I strive for excellence and integrity. I also believe in having a good time whether, its at home reading a book,watching a good movie or spending time with family and friends. I enjoy meeting new people and networking,to develop a positive and quality relationship to surround myself with great connections.

Current workplace

Ingrid Moncada's current company

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WestRock Company
Westrock Company
Project Coordinator at WestRock Company
atlanta, georgia, united states
Website
Employees
21186
AeroLeads page
9 roles · 26 years

Ingrid Moncada work experience

A career timeline built from the work history available for this profile.

Project Coordinator, Pma

Current

Orlando, Florida Area

  • Project Coordinator for Applications Team, Packaging Machinery and Automation Division.
  • Support the Project Managers and Sales Specialist Team with administrative duties
  • Assist in generating and manage proposals for the Sale Specialist as requested.
  • Review quotes from Original Equipment Manufacturer (OEM) and Contractors
  • Receive, process, and manage customer orders based on product line request.
  • Monitor project’s milestones activities to maintain timeline and ensure deadlines/ship dates.
Jul 2019 - Present

Project Engineer

Wicresoft

Northbrook, IL

  • Project Engineer for Cloud Base, Enterprise Division
  • Conducted project initiation activities and manage implementation process
  • Initiated and maintained a relationship with client and associates thought out the project stages
  • Maintained effectively milestones and project status within the project management tool.
  • Communicated and collaborated with internal associates to ensure overall success
  • Coordinated and served as a liaison during hand-off to Client Support group
Feb 2018 - Jul 2019

Enterprise Support Coordinator Ii

Orlando, Florida Area

  • Project Coordinator for Enterprise Sales, Hospitality Division
  • Reviewed orders documents for accuracy, completed data gathering and performed gap analyst
  • Initiated and maintained communication with client, sales and vendor throughout the project stages
  • Collaborated with internal teams such as Finance, Construction and Sale to ensure project cost
  • Monitored and achieved project’s milestones activities to maintain timelines and deadlines
  • Coordinated and confirmed Order Commitment date from all involved project team members
Aug 2016 - Dec 2017

Smb Priority Resolutions

Charter Communications

Orlando, Florida Area

  • Former Bright House Networks
  • Provided leadership support for Implementation team; Small to Medium Business Division
  • Collaborated with clients and internal personnel to provide potential solutions to all concerns
  • Communicated and engaged all management level, client and vendor throughout the project cycle
  • Monitored and assisted with milestone activities to ensure timeline and deadlines are met
  • Supported internal team member to solve quality assurance and client satisfaction
Feb 2014 - Aug 2016

Commercial Collections Lead

Charter Communications

Ballantyne Corporate

  • Former Time Warner Cable, Inc.
  • Provided leadership support for the Business Class Finance team
  • Coordinated staff coverage and performed administrative functions
  • Assisted management with the development of new processes and procedures
  • Provided support and leadership guidance to floor agents with trouble accounts
  • Complied monthly performance reports to provide Key Performance Indicators and A/R portfolio
Feb 2012 - Feb 2014

Advanced Technical Services Lead

  • Supported Call Center Management team with administrative functions
  • Monitored multiple queues to meet and exceed company’s Service Level Agreement goal
  • Complied data stats, monthly performance, call tracking and other management reports
  • Point of contact for Call Center agents to address and resolve customer’s concern
  • Provided guidance and support to inbound Call Center personnel
  • Assisted in developing and maintaining company’s core Knowledge database
Feb 2009 - Mar 2012

Provisioning Activation Coordinator

-Provisioned and activated Business Class customers-Collaborated with Client, Sales and all responsible project personnel -Supported field personnel with configuration and activation of multiple equipment at final cutover-Maintained open communication with potential client and vendor throughout project life's cycle-Addressed and corrected third party.

May 2005 - Feb 2009

Technical Support

Cingular Wireless Inc.

Provided Help Desk support to company's internal personnelInitiated and engaged customer during special project requestReviewed required documents, completed data gathering and performed gap analysisPerformed technical support to internal network, when neededMaintained milestone activities via ticketing system and email communication. Collaborated with all.

2002 - May 2005

Project Specialist

Project Coordinator to Sr Account Executive and Vice President within the Implementation team Initiated and assigned new projects to internal personnelCoordinated and communicated projects strategy based on priority, timeline and deadline Created reports to determine performance and support to team members Maintained project's milestone activities to.

2000 - 2002 ~2 yrs
Team & coworkers

Colleagues at WestRock Company

Other employees you can reach at westrock.com. View company contacts for 21186 employees →

2 education records

Ingrid Moncada education

A+ Certification, Network + Certification

New Horizons Computer Learning Center

A+ and Net+ Cert

FAQ

Frequently asked questions about Ingrid Moncada

Quick answers generated from the profile data available on this page.

What company does Ingrid Moncada work for?

Ingrid Moncada works for WestRock Company.

What is Ingrid Moncada's role at WestRock Company?

Ingrid Moncada is listed as Project Coordinator at WestRock Company at WestRock Company.

Where is Ingrid Moncada based?

Ingrid Moncada is based in Greater Orlando, United States, United States while working with WestRock Company.

What companies has Ingrid Moncada worked for?

Ingrid Moncada has worked for Westrock Company, Wicresoft, Charter Communications, Bright House Networks, and Cingular Wireless Inc..

Who are Ingrid Moncada's colleagues at WestRock Company?

Ingrid Moncada's colleagues at WestRock Company include Brian Miner, Kathy Hodges, Tirrell White, Kody Neighbor, and Richie Vail.

How can I contact Ingrid Moncada?

You can use AeroLeads to view verified contact signals for Ingrid Moncada at WestRock Company, including work email, phone, and LinkedIn data when available.

What schools did Ingrid Moncada attend?

Ingrid Moncada holds A+ Certification, Network + Certification from New Horizons Computer Learning Center.

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