Development of the sales team, training and advising on a better approach to the market and product sales, in addition to direct assistance with technical sales;Working closely with the marketing department to launch, validate and train new products, ensuring their acceptance in the market;Conducting technical and scientific visits for training on the equipment and its features, ensuring the best use of the products;Analyzing and validating new items for the company's portfolio, contributing insights for expansion and innovation;Survey of the characteristics of competitors' products and making comparisons to highlight the differences and benefits of the company's products;Organization of conferences, helping to define the stand, products to be displayed, advertising material, in-person participation, working directly in sales.

Call management, including validation and evaluation of claimed products, ensuring effective problem resolution;Responsible for the installation, validation and training of customers and distributor teams for the use of Vida line kits and equipment;Execution of internal and external quality controls, performing tests and composing dossiers for product registration;Support in release tests and final release of products, ensuring compliance with quality standards;Creation of specific protocols for the Vida line of reagents, adapting them to equipment from other manufacturers.

Assistance in analyzing and evaluating the performance of products and equipment, generating detailed scientific reports to support strategic decisions;Performing validation and release of equipment, ensuring compliance with established technical and quality standards;Providing ongoing support to internal demands, customers and distributors, ensuring efficient problem-solving and meeting operational needs.

Management and resolution of technical calls from customers and distributors, ensuring satisfaction and effective solutions to problems related to products;Performing technical and scientific validation of Human line equipment, ensuring compliance with quality and functionality standards;Training customers and distributor teams, providing theoretical and scientific support to optimize the use of equipment and its functionalities;Creating and developing technical protocols for the In Vitro/Human line of reagents, adapting them to be compatible with equipment from other manufacturers.

Assist in intra and intersectoral interface relevant to the zoonosis/biological risk factor programs of the environmental surveillance department, collection, recording and consolidation of data, notification and monitoring of occurrences.