- Provided quality service at a high-traffic, upscale location- Maintained professionalism and proper etiquette at all times- Tracked sales and assisted in adjusting menus accordingly

- Oversee daily salon operations- Organize employees’ shifts, considering peak times and seasonality- Order beauty products, like creams and essential oils, and replenish stock- Arrange for regular maintenance services for all equipment- Apply hygiene practices across all beauty stations

- Developing key performance goals and managing the performance of staff- Creating and implementing strategies for business growth- Ensuring that departments or units deliver quality offerings to clients- Working closely with account managers and other senior staff to retain clients- Developing new solutions to meet client needs- Improving internal processes for better productivity- Overseeing large projects and interpreting performance reports