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4 years of experience in Designing, Laser Cutting and Engraving on Steel, Perspex, Wood, Leather, Paper, Cork and Plastic3d printing of toys and giftsI have a background of 20 years of banking experienceProject Management, Change Management, Knowledge Management, Software Engineering Communities of Practice and Event Co-ordination. Agile and Kanban Practices
Laser Innovation
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DirectorLaser Innovation Dec 2019 - PresentGauteng, South AfricaLaser EngravingLaser Cutting3d PrintingDesigning
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Co-Owner Delio TradingDelio Trading Mar 2020 - PresentRandfonteinStock control and ordersBooking out and invoicingDelivery route co-ordination
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Storage EngineerAbsa Mar 2018 - Nov 2019Johannesburg Area, South AfricaNAS Share ProvisioningMounting of ExportsMonthly Newsletter contribution co-ordinatorShare migrations from old infrastructure to new infrastructureUse of migrations toolsUse of storage capacity and share management toolsGrowth opportunity towards becoming a developer in the storage and backup space. Currently fulfilling the role of a technical writer and maintaining and creating archives and metadata tags for our Confluence Pages -
Strategy Enablement Team Knowledge Manager And Events CoordinatorAbsa Jun 2017 - Feb 2018JohannesburgMaintaining Software Engineering Confluence Page and adding video viewer links to recordings uploading in the AWS S3 repository for all events (i.e. Cloud, AWS, Demo Hour, IS Showcase Session, Hackathon Events, Townhall Sessions and all other events)Co-ordination of Software Engineering Demo Hour Sessions (i.e. Docker, AWS, Engineering Network, etc) for knowledge experts to share best practices and new trendsCo-ordination of Infrastructure Services Sessions (i.e. Engineering Network, AWS, Mail Exchange Upgrade, etc) for knowledge experts to share best practices and new trendsAssisting with logistics and admin relating to events (i.e. following up on outstanding dietary and contact details, answering attendee enquiries, packing of gift bags, printing of posters and handing out of pamphlets)Assisting with on the day attendee registration, team logistical support as well as speaker co-ordination and supportSupport team to review graphics, mailers, comms, videosCreation of SharePoint and Confluence Pages for posting links to videos and mailer support documentation for events
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Software Engineering Events, Comms And Tools Training SupportAbsa Oct 2015 - May 2017Johannesburg Area, South AfricaCreate a greater awareness about Confluence (the current preferred collaboration and sharing tool) and to plan the migration of users on local instances to global instancesMaintaining Software Engineering Confluence Page and adding video viewer links to recordings uploading in the AWS S3 repositoryCo-ordination of Software Engineering Demo Hour Sessions (i.e. Docker, AWS, Engineering Network, etc) for knowledge experts to share best practices and new trendsDevOpsTool Team Support:Assisted to co-ordinate Jira trainingAssisted to arrange Atlassian User Group Session (securing Atlassian Expert diaries to conduct demonstrations and share best practices i.e. Obsidian to share expertise)Assisted with Jira and Confluence team onboarding briefing sessionsAssisting the DevOpsTool Team with Jira and Confluence Tool Support (i.e. creating new spaces and project board as well as user accessAgile Team Support:Assisted with Agile Coffee Session arrangements and well as comms about Agile Training co-ordinated with IQ Business Group Facilitators (May 2015 to December 2015)Owner of the Agile Adoption SharePoint MySite, uploading knowledge articles and how to’s and doing, uploading events to the events calendar and making enhancements to the MySite as requested
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Devops Confluence Tool User Support SpecialistAbsa Jul 2013 - Sep 2015Conducting Confluence and JIRA requirements sessions, creating Confluence Spaces and JIRA Projects for teams and granting access to usersConduct basic Confluence and JIRA WalkthroughsSchedule information sessions and demonstrations about all the different DevOps Tools that are available and the purpose of each of the toolsCreation of a DevOps Tool Knowledge Base of How To’s and Step-by-Step guidesHost / co-host DevOps Demo Days and Seminars / Conferences and source and invite internal and external subject matter experts to share DevOps best practices with the DevOps CommunityAssist the Agile Adoption Comms Team with comms about events and to facilitate Agile Coffee Sessions and assist in coaching other facilitatorsCreation of an Barclays Africa Atlassian User Group and planning of eventsOwner of the Agile Adoption SharePoint MySite, uploading knowledge articles and how to’s and doing, uploading events to the events calendar and making enhancements to the MySite as requested
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Knowledge Management Specialist (Africa Technology)Absa Bank Member Of Barclays Group Jun 2012 - Jul 2013JohannesburgNetworking and connecting with KM Practitioners within the KM Community to share KM Tool best practices fulfilling the role of the Chair of the Knowledge Management CoPFulfilling the role of a knowledge steward for the DevOps CoP to assist with comms, session admin and newslettersCoaching and mentoring teams and individuals within Africa Technology to request their own MySites and guide them with basic tricks and tipsAssisting new joiners, graduates and colleagues studying towards KM honours degrees to complete their thesis
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Knowledge Manager(Group Enterprise Architecture)Absa Bank Member Of The Barclays Group Dec 2009 - Jan 2012Johannesburg Area, South AfricaHosting of Architecture Community of Practice sessions to encourage participation in knowledge sharing and collaboration activitiesMaintaining the content management framework to ensure effective categorisation of knowledge articles for easy retrievalPopulating the Architecture Knowledge Repository with presentations, open source links and reference documentsCoaching and mentoring teams and individuals within Enterprise Architecture to request their own MySite and guide them with basic tricks and tipsAssisting with Casewise and iServer Training admin and venue bookings as well as maintaining the attendees lists on the SAP training capturing systemCapturing of Oasis requests for IT requirements for team members
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Project And Sharepoint Administrator (Group Change)Absa Bank Oct 2007 - Nov 2009Johannesburg Area, South AfricaSharePoint Site development and managing permissions by encouraging the use of project reporting functions on SharePointMaintaining repository and categorisation of the BPM Team and project team sites and documents Creation of events and boardroom booking calendarsCoaching and mentoring teams and individuals within Enterprise Architecture to request their own MySite and guide them with basic tricks and tips as well as requesting and developing basic MySites for the usersAssisting with Casewise and iServer Training admin and venue bookings as well as maintaining the attendees lists on the SAP training capturing systemCompleting 416 request for IT requirements
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Project Administrator (Barclays Implementation Programme)Absa Bank Member Of The Barclays Group Jul 2005 - Sep 2007Johannesburg Area, South AfricaManaging and following up with project managers regarding outstanding project status reports, project plans,as well as issue and risk logs in order to compile monthly Steerco packsAssisting project teams with flight, refreshment, stationery as well as handing in personal petrol and expense reports for payment at the accounts departmentFacilitating the approval and capturing of vendor contracts on the SAP System, ensuring that vendor invoices are approved, captured and paid within the allowed business case funding available.Compiling audit reports including partitions and reference tags for a professional look and ease of reference for the auditors
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Project Planner (Absa Credit Change Management And Compliance)Absa Bank Member Of The Barclays Group Sep 2003 - Jun 2005Johannesburg Area, South AfricaAssist/Act as Consultant: Programme Management Office when mandated by maintaining resource allocation scheduleBeing the library Custodian and LAN Administrator maintaining quality management and the use of correct templatesLogging of helpdesk calls for IT support re: Applications, procurement and accountsPeople management (recruitments, induction, leave administration and bursaries)Comms and event invitations, newsletters, venue, proxima and refreshment arrangements as well as binding of event / training materialsCompleting 416 request for IT requirements
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Office Administrator ( Absa Credit Change Management And Compliance)Absa Bank Sep 2000 - Oct 2003Johannesburg Area, South AfricaAssist/Act as Consultant: Programme Management Office when mandated by maintaining resource allocation scheduleBeing the library Custodian and LAN Administrator maintaining quality management and the use of correct templatesLogging of helpdesk calls for IT support re: Applications, procurement and accountsPeople management (recruitments, induction, leave administration and bursaries)Comms and event invitations, newsletters, venue, proxima and refreshment arrangements as well as binding of event / training materials
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Project Secretary (Able Programme)Absa Bank Jun 1999 - Sep 2000Johannesburg Area, South AfricaAdministrative assistance to project teams with travel arrangements, venue and refreshment arrangements, stationery as well as handing in personal petrol and expense reports for payment at the accounts departmentLogging of helpdesk calls, IT support re: Applications, Lotus Notes Database support
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Legal SecretaryJohan Van Der Walt Attorneys Jan 1998 - Dec 1998Johannesburg Area, South AfricaTyping and posting legal letters via DocexUse of a DictaphoneCreating letter headsInstallation of software on a desktopPart-time employment at an at home legal practice to gain an understanding and experience in litigation
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Clerk (Financial Department)Transnet Datavia Dec 1996 - Jan 1997Braamfontein, Johannesburg Area, South AfricaDaily administration duties – MS Word, Creating graphs – MS Excel, Slides for presentations – MS PowerPointTemporary Assignment during college holidays
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Clerk (Financial Department)Transnet Datavia Dec 1995 - Jan 1996Braamfontein, Johannesburg Area, South AfricaDaily administration duties – MS Word, Creating graphs, MS Excel, Slides for presentations – MS PowerPointTemporary Assignment during school holidays
Ingrid Smith Skills
Ingrid Smith Education Details
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Knowledge Management Certificate -
Dell EmcOnline Course -
Dell EmcStorage
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Iq Business GroupProduct Owners And Business Analyst Training
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BytesSharepoint 2010
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Iq Business GroupAgile Fundamental Training
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Iq Business GroupAgile Bootcamp
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The Open GroupTogaf 9 Certification
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Project Management Certificate -
Damelin (Institute Of Bankers)Credit Management
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Lotus EducationExcel Intermediate And Advanced, Lotus Notes Application Development 1 And 2
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Roodepoort CollegeDiploma Management Assistant
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Roodepoort College (Horison)Diploma
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Bastion HoërskoolEnglish, Typing, Business Economics, Sience
Frequently Asked Questions about Ingrid Smith
What company does Ingrid Smith work for?
Ingrid Smith works for Laser Innovation
What is Ingrid Smith's role at the current company?
Ingrid Smith's current role is Director at Laser Innovations.
What is Ingrid Smith's email address?
Ingrid Smith's email address is 07****@****e.co.za
What is Ingrid Smith's direct phone number?
Ingrid Smith's direct phone number is +271135*****
What schools did Ingrid Smith attend?
Ingrid Smith attended University Of South Africa/universiteit Van Suid-Afrika, Dell Emc, Dell Emc, Iq Business Group, Bytes, Iq Business Group, Iq Business Group, The Open Group, University Of The Witwatersrand, Damelin (Institute Of Bankers), Lotus Education, Roodepoort College, Roodepoort College (Horison), Bastion Hoërskool, Damelin, Damelin.
What are some of Ingrid Smith's interests?
Ingrid Smith has interest in Information Technology, Technology, Agile, Animals, Digital Transformation, Scrapbooking, Networking, Handmade Bears, Sewing, Education.
What skills is Ingrid Smith known for?
Ingrid Smith has skills like Social Networking, Sharepoint, Business Analysis, Stakeholder Management, Strategy, Program Management, Risk Management, Training, Information Management, Change Management, Enterprise Architecture, Management.
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Ingrid Smith
“The Difference Between Ordinary And Extraordinary Is That Little Extra.” ~Jimmy JohnsonCity Of Johannesburg2gmail.com, gmail.com -
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Ingrid Smith
Driving Brand Growth Through Marketing, Communication & Streamlining Processes (The Ultimate Client Service Package)George1mortgageallies.ca -
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