Ingrid Almança Email & Phone Number

São Paulo, Brasil

Driving Domani’s continued growth by overseeing daily operations, finance, and administrative functions to ensure optimal organizational efficiency. Responsible for strategic planning, policy development, resource management, and performance tracking to foster continuous improvement and operational excellence. Focused on cultivating a collaborative and innovative culture, actively engaging with key stakeholders to build strong relationships, manage risks, and support the company’s long-term mission and objectives.Achievements: Implemented strategies that streamlined operations and improved performance metrics, strengthening Domani’s position in the ESG space and enhancing alignment with sustainable business goals.

São Paulo, Brasil

Led the structuring of new Marketing, Operations, and Customer Success processes for Domani.Global, an ESG-focused company. Established frameworks and strategies to enhance operational efficiency, customer engagement, and brand presence, aligning with the company's mission of promoting a more sustainable future.Achievements: Successfully developed foundational processes and structures that support Domani's growth and sustainability goals, setting a clear direction for long-term impact in the ESG space.

Brazil

Established and structured the Partnership and Customer Experience areas, designing processes to enhance partner relationships and customer journey. Oversaw marketing, market access, and partner relationship management, implementing a net promoter system to maintain a partner-centric approach.Achievements: Successfully integrated over 140 customers into Agrolend's network, with more than 50 fully onboarded and operational, generating over 50 million BRL in transactions. Enhanced brand presence and partner engagement through targeted relationship strategies.

São Paulo E Região, Brasil

Led a team of 10 senior analysts and consultants overseeing credit analysis, customer relations, and the collection process for the Agribusiness sector in Brazil (Crops and Seeds). Managed a geographically dispersed team with members based in São Paulo and other states. Spearheaded the selection and implementation of the Gira tool for customer monitoring in the Barter process and led the development of a new Credit Risk Management and Collection strategy since 2018. Successfully completed the integration of Bayer’s seeds business following BASF’s acquisition. Engaged in mentoring programs with colleagues from BASF Brazil, Italy, and the UAE.Achievements: Enhanced credit risk management and operational efficiency through strategic tool implementation and process improvements, driving stronger customer relationships and more efficient collections across the agribusiness sector.

São Paulo E Região, Brasil

Acted as Regional PMO for the implementation of a New Procurement Operating Model across South America. Led change management initiatives, training programs, communication strategies, and HR workstreams to ensure smooth adoption and alignment with global standards.Achievements: Successfully facilitated organizational transformation, driving engagement and readiness through tailored change management and training solutions that enhanced procurement operations across the region.

São Paulo

Oversaw controlling and reporting functions alongside governance initiatives, including quality and supplier management, audits, and policy development. Led procurement development programs and delivered specialized training sessions. Managed high-impact projects such as Market Intelligence and Complexity Management. Held responsibility for the implementation of Together for Sustainability (TfS) across South America and served as Global Project Manager for the global rollout of Cortex, a BI Market Intelligence tool.Achievements: Strengthened procurement governance and supplier quality through targeted audits and the implementation of global and regional sustainability standards. Successfully launched Cortex globally, enhancing market intelligence capabilities across the organization.

Managed internal control reports, KPI tracking, and corporate communications to support procurement governance initiatives. Delivered training sessions, provided support for reporting tools, and conducted performance reporting and spend analysis. Played a key role in information management and general analysis to ensure strategic alignment and informed decision-making across procurement functions. Additionally, served as the Procurement lead for the MM module in the global SAP integration project, known as Project One, contributing to the successful integration of procurement processes into the new system.Achievements: Enhanced data-driven decision-making through effective reporting and analysis, contributing to optimized procurement processes, improved internal controls, and streamlined global integration with SAP.

Led supplier transition and successfully managed the Regional Project for full implementation of a new travel request tool, enhancing efficiency and user experience. Responsible for end-to-end travel management, including supplier negotiations, travel policy development, and compliance audits. Collaborated with cross-functional teams to align travel operations with organizational goals, ensuring seamless integration of the new system.Achievements: Achieved significant improvements in travel request efficiency and policy compliance. Successfully reduced costs and optimized vendor relationships through strategic negotiation and tool implementation.

Structured and organized the client onboarding and sales process, creating streamlined workflows to enhance efficiency in account opening and client interactions. Played a key role in optimizing the sales process, working closely with cross-functional teams to ensure compliance and client satisfaction.Achievements: Improved process efficiency, reducing onboarding times and enhancing client experience, contributing to a more effective and client-focused sales pipeline.

Leadership Academy, Organizational Leadership

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Participated on GBCC - Global Business Case Competition in the University of Washington in 2009.