Ingrid Dasilva Email & Phone Number

Upper Saddle River, New Jersey

Ensured implementation and delivery of training to employees globally, working directly with VP and Manager of People Development. Sourced authors and training specialists to deliver training virtually. Interacted with vendors to secure logistics and schedule training sessions.• Enabled increased telecourse delivery from 1 to 10 per week by creating a process for initiating and tracking telecourses.• Proposed and executed improvement that deployed electronic vs. manual process for delivering books to employees in advance of training sessions.• Created web pages using a Knowledge Base, enabling training to be posted on People Development Network website before training occurred and also making recorded training available for registration. • Entered training records into LMS, ensuring accuracy of information. • Edited live training sessions and provided employee access by removing background noise and redundant information from mp3’s recorded using Audacity and posting to intranet.• Gathered monthly training information supporting communication to employees of upcoming training.• Reviewed upcoming training sessions, providing materials to registrants through weekly mailings.• Tracked ongoing and past training details using Excel (including number of registrants, instructor, and material costs) and reported numbers monthly. • Monitored training budget and ensured cost containment, processing and posting invoices and negotiating pricing with vendors.• Participated in initiative that moved all HR files to electronic system as nominated e-doc Champion for People Department.

Stamford, Connecticut

Performed inventory control functions and provided operational and administrative assistance to company president.• Safeguarded continuous product flow throughout US and European markets by forecasting and tracking inventory coming from Asian factories. • Ensured timely deliveries by interfacing with Asian factories, brokers and trucking companies, anticipating and resolving logistics or customs issues. • Maintained proper inventory levels in warehouse by preparing monthly production updates for warehouse customers as well as monthly inventory counts for reconciliation with accounting.

Pearl River, New York

Facilitated timely completion of preventive maintenance and work orders for equipment in Research division. Partnered with Director, Manager, engineers, union employees, contractors and vendors in scheduling maintenance activities and tracking work order completion. Issued requests for quote to contractors and generated follow-up purchase orders. • Drove reduction of department work order backlog 15% through close monitoring and proactive outreach.• Reduced outstanding preventive maintenance job orders 20%, precluding adverse product impact through proper scheduling and placing timely vendor maintenance requests.• Increased customer satisfaction by allocating appropriate manpower for timely work order completion.• Created and implemented contractor tracking template which captured vital information for annual forecasting process. • Maintained 100% training completion by ensuring awareness of needs and driving timely closure as departmental training coordinator.• Verified SOPs were up to date and being followed by workforce staff and supported site safety initiatives by ensuring that monthly safety meetings were held and attended.