One of my core strengths is driving operational efficiency and ensuring seamless execution. As an Operations Manager, I focus on optimising systems, managing logistical arrangements, and coordinating across teams to deliver smooth and effective operations. Below are some of the key responsibilities I handle:Process Management: Streamlining and enhancing service processes to maximize efficiency.Budgeting and Cost Control: Developing accurate quotes, managing budgets, and closely… Show more One of my core strengths is driving operational efficiency and ensuring seamless execution. As an Operations Manager, I focus on optimising systems, managing logistical arrangements, and coordinating across teams to deliver smooth and effective operations. Below are some of the key responsibilities I handle:Process Management: Streamlining and enhancing service processes to maximize efficiency.Budgeting and Cost Control: Developing accurate quotes, managing budgets, and closely monitoring expenses.Quality Control: Upholding and ensuring that all services consistently meet the highest quality standards.Resource Allocation: Efficiently managing resources, including talent, materials, and equipment, to ensure optimal utilisation.Talent Bookings and Logistics: Overseeing talent bookings, managing logistics, and ensuring all contractual agreements are in place and adhered to. Show less

I had the privilege of contributing to the organization and execution of the Ottawa Winterlude festival, playing an integral role in various aspects of event planning, coordination, and management.Contract Distribution and Management Support: Provided comprehensive support to facilitate contract distribution, organisation, and oversight. This ensures efficient management and adherence to contractual agreements. Artist Liaison: As an intermediary and facilitator, I fostered… Show more I had the privilege of contributing to the organization and execution of the Ottawa Winterlude festival, playing an integral role in various aspects of event planning, coordination, and management.Contract Distribution and Management Support: Provided comprehensive support to facilitate contract distribution, organisation, and oversight. This ensures efficient management and adherence to contractual agreements. Artist Liaison: As an intermediary and facilitator, I fostered communication, collaboration, and partnerships between Heritage Canada and artists, ensuring effective coordination and alignment of goals and objectives.Venue Logistics Coordination: Managed sound equipment arrangement, addressed electrical needs, and oversaw all other venue-related matters to ensure seamless event execution. Efficiency Enhancement Strategist: Created, implemented, and integrated new systems into the business operations to enhance efficiency. Streamline the processes, resulting in improved productivity and performance across various areas.Administration Support: Provided admin support using Excel and Word. Constructed emails, responded to email inquiries, and organised and labelled emails for easier viewing. Created invoices, booked and confirmed performers, Show less

As the Founder of STEM the Gap Academy, I am deeply committed to curating unforgettable experiences and making a lasting impact. My innate strength lies in cultivating and nurturing relationships with clients, suppliers, and contractors, allowing me to maximize event and program outcomes. Furthermore, here are the key responsibilities I've undertaken in my role as the founder of STEM the Gap Academy:Marketing Plan: Spearheaded the development of a comprehensive marketing strategy… Show more As the Founder of STEM the Gap Academy, I am deeply committed to curating unforgettable experiences and making a lasting impact. My innate strength lies in cultivating and nurturing relationships with clients, suppliers, and contractors, allowing me to maximize event and program outcomes. Furthermore, here are the key responsibilities I've undertaken in my role as the founder of STEM the Gap Academy:Marketing Plan: Spearheaded the development of a comprehensive marketing strategy, meticulously detailing various promotional tactics and channels. It resulted in over $1.7 million in earned media value, significantly amplifying brand visibility and engagement.Market Intelligence: Proficiency in closely monitoring business trends and cultural shifts, recognising the necessity to rebrand and introduce additional STEM subjects, which led to a partnership with the company's most prominent clientele. Implemented data capture software on the website to enhance user experience, streamline data collection processes, and facilitate the extraction of valuable insights from user interactions.Brand Identity Development: Defining brand attributes, voice, tone, and style guides contribute to skills in brand identity development and consistency across touchpoints. Developed a digital training system to ensure our contractors understand our company ethos, communication tone, class management, technology, mission, and vision.Budgeting and Reforecasting: Handling payroll, event management budgets, sponsorship budgets, and ongoing consumer budgets. Secured grant and private funding and effectively managed the allocated budgets. Upon rebranding to incorporate additional courses, we conducted a reforecasting exercise to align our financial projections with the expanded scope of our offerings.Post Evaluation: After each event, we sent out surveys for customer feedback. This helped us understand which touchpoints needed to improvement. Show less

As the Founder and a babywearing educator, I've been intimately involved in every aspect of our baby carrier, from manufacturing to product development and global sales, right from its inception. I've spearheaded educational events, employing a customer-centric approach to grasp and fulfil the needs and expectations of new parents. Furthermore, here are the primary responsibilities I've undertaken as the founder of Helina Baby Inc.New product development - conceptualising and developing… Show more As the Founder and a babywearing educator, I've been intimately involved in every aspect of our baby carrier, from manufacturing to product development and global sales, right from its inception. I've spearheaded educational events, employing a customer-centric approach to grasp and fulfil the needs and expectations of new parents. Furthermore, here are the primary responsibilities I've undertaken as the founder of Helina Baby Inc.New product development - conceptualising and developing a baby carrier and successfully bringing it to marketSupply Chain Management: Ability to optimise sourcing, production, and distribution processes, ensuring timely delivery and cost efficiency.Market Research and Analysis: Understanding customer needs, market trends, and competitive landscapes to develop a product that resonates with target audiences and gain a competitive edge in the market.Communication and Collaboration: Developed effective communication and collaboration skills to work with overseas cross-functional teams, including manufacturers, doctors, suppliers, and testing facilities, to bring a product from concept to market successfully.Project Management: Improved project management skills to effectively plan, coordinate, and execute product development projects within schedule and budget constraints.Sales: Built and maintained strong customer relationships to foster trust, loyalty, and repeat business and word-of-mouth recommendations. Utilised several avenues to bring our product to market, including our website, trade shows, workshops, word-of-mouth, partnerships with healthcare practitioners, and retail stores.Product Development Design: Understand the principles of product design, including esthetics, functionality, and ergonomics, to create a marketable product.Special Events: Hosted several babywearing workshops to educate parents on safe and supportive babywearing and provided demonstrations of the baby carrier. Show less

Primary Chess Teacher - Chess Institute 2016 - 2021 I taught integral life skills through the game of chess to children, primarily junior kindergarten to grade two students, at various skill levels and understandings. This required a lively and organised learning environment, which is why classes were carefully layered to manage each child’s development expertly. However, I took on an additional role as creative arts coordinator for a summer camp of 120 children, as I had many ideas… Show more Primary Chess Teacher - Chess Institute 2016 - 2021 I taught integral life skills through the game of chess to children, primarily junior kindergarten to grade two students, at various skill levels and understandings. This required a lively and organised learning environment, which is why classes were carefully layered to manage each child’s development expertly. However, I took on an additional role as creative arts coordinator for a summer camp of 120 children, as I had many ideas to create a more meaningful impact. Working as an art coordinator, I developed the following skills.Curriculum Development: Created meaningful and impactful art activities tailored to various age groups (5-13). Material and Budget Management: Procured and organised art supplies and materials, ensuring they were well stocked and available for activities. Instruction and Guidance: Led engaging and interactive art workshops, offering guidance and support to participants to foster creativity, skill development, and personal expression in the artistic process.Feedback and Evaluation: Designed and developed feedback forms to enhance the camp experience and initiated KILL (Key Issues Lessons Learned) sessions with staff to ensure an improved experience for campers. Show less

In 1998, I embarked on my professional journey after obtaining my personal training certification. I initially worked in a Manhattan fitness club, which ignited my entrepreneurial spirit. As the founder of these businesses, I also ventured into organising retreats. I orchestrated international retreats for my personal training and yoga business. This marked my initial foray into event planning.Retail Sales: - Owned two retail Brick and Mortar Spaces (Yoga Studio and Fitness Studio) and… Show more In 1998, I embarked on my professional journey after obtaining my personal training certification. I initially worked in a Manhattan fitness club, which ignited my entrepreneurial spirit. As the founder of these businesses, I also ventured into organising retreats. I orchestrated international retreats for my personal training and yoga business. This marked my initial foray into event planning.Retail Sales: - Owned two retail Brick and Mortar Spaces (Yoga Studio and Fitness Studio) and was involved in overseeing day-to-day operations, managing inventory, handling finances, and ensuring smooth functioning, Creativity and Innovation: Developed brand elements such as logos, visuals, messaging, and brand personality to differentiate the brand and resonate with consumers.Comprehensive Post-Event Analysis: Assessed customer experience, strategy effectiveness, profitability, key learnings, internal KPIs, and financial ROI.Special Events: Organized and promoted international fitness and yoga retreats, hired teachers and arranged accommodations, transportation, meals, and activities for clients. Show less