Ingrid Fenenga Email & Phone Number

Johannesburg Metropolitan Area

Johannesburg Area, South Africa

Project manager for various system, programme and process change projectsepIQ: Implementation of a fully integrated Enterprise Resource Planning tool that supports the business’ strategic vision and growth strategy. The tool enables Sales, Delivery and Collections processes through a project-based accounting platform. The end result is to drive efficiencies in administration, reporting and processing of all back end procedures which provide managerial support.IQmunity: Accountable for implementing the new employee recognition programme – IQmunity. It was a project which aimed to consolidate all reward initiatives into one standardised programme that exists to ensure fairness and consistency across the business, aligned to the business’s vision and purpose, drive positive employee behavior and participation.unIQ: Working together in teams to lead the university of IQ (unIQ) training programmes Bankserv: Governance and compliance review of company policies

Rivonia, Johannesburg

•Setting Strategic focus in Human Capital based on the crafting of the Talent Management strategy•HR Model and philosophy creation•Design enhancement and implementation of the Employee Value Proposition•Implementing initiatives related to employee retention•Overall responsibility for organisational measurement tools•Culture Ambassador•Crafting and implementation of succession planning •Operational role of HR manager•Detailed involvement in process re-engineering of the HR and Recruitment areas with portfolio•Systems and employee data quality analysis and functionality alignment to ensure accurate people metrics in the business

• Design, development, implementation and management of Human Capital Management Programme• Market research and best practice surveying• Organisational design consulting• Project scoping, budgeting and planning• Stakeholder management through communications and change• Quality, risk and issue management• Team management

•Coordination of the Premier Service Model implementation•Relationship Building•Product House Interface•Project Management•Facilitation•Implementing Marketing Functions•HR Functions•Complaints Management Procedure•Compliance Implementation•Reporting•Recruitment•Operations Management•Training Co-Ordination•Support to Premier Regional Managers, Premier Relationship Managers and Premier Relationship Analysts Second in Charge to Head of Premier

•Coordination of the implementation of the Premier Service Model by supporting the Implementation Manager with internal and external processes•Establishing and maintaining relationships with all key stakeholders•Project managing own initiatives such as technical functional specifications•Assisting Premier Strategic HR with placing Job advertisements, receiving CVs, responding, screening and setting up of interviews and profiling schedules, and communication with candidates•Developing insight into the Consumer Segment’s priorities, capabilities, strategies and structure so as to support the Team in carrying out the role.

•Project Management•Marketing and Communications•Co-ordination between multiple business units•Facilitation of workshops•Compliance Implementation•Reporting to Executives

•Product Negotiations•Contract Management•Copy Writing•Costing•Advertising Packages•Product Trainings•Educationals•Reservations•Costings

• General front office and administrative duties• Customer service• Complaint handling• Crew liaison

B.Com (Honours), Business Management

Activities and Societies: Junior Lecturer for Business ManagementSubjects: International Business Management Management Perspectives.

B.Com, Tourism Management

Subjects: Tourism Management Marketing Management Business Management International Business Management Industrial & Organisational.