Ingrid Moise Email & Phone Number

Quincy, Ma, Us

United States

Mirebalais, Centre Department, Haiti

- Coordinated executive communications, including providing executive coordination to leadership, including managing schedules, preparing reports, coordinating meetings, and managing correspondence in multiple languages.- Developed a comprehensive onboarding program for new administrative staff and residents, reducing adaptation time by 40%- Facilitated cross-country exchanges and maintained clear lines of communication among stakeholders.- Successfully helped programs obtain international initial accreditation by standardizing administrative operations- Led a high performing team , resolved conflict and ensured an overall harmonious workflow for clients and staff.- Oversaw research activities that resulted in the recruitment of over 50 patients and their enrolment in the programs

United States

- Provided real-time translation for therapy sessions, ensuring clear and accurate communication between therapists and clients.- Specialized in translating sensitive and complex emotional content, maintaining confidentiality and empathy.- Assisted clients in understanding therapeutic concepts and instructions, facilitating better engagement and participation.- Worked closely with therapists to adapt communication styles to meet the linguistic and cultural needs of clients.

Haiti

- Coordinated all aspects of the medical residency program, including onboarding, clinical rotations and ensured timely updates to all involved parties.- Developed and implemented a digital document management system, reducing paperwork and improving accessibility.- Provided comprehensive administrative support to the program director and senior medical staff, managing calendars, communications, and meeting preparations.- Assisted in the preparation of accreditation documents and compliance reports, ensuring the program met all regulatory standards- Organized orientation sessions, workshops, and graduation ceremonies for residents, enhancing program engagement and satisfaction.- Recognized for outstanding organizational skills and proactive problem-solving, resulting in streamlined operations and enhanced program reputation.

Port-Au-Prince, Haiti

- Provided timely and accurate translation for messages and information requests from sponsors and GSO achieving more than 90% satisfaction rate due to cross-cultural communication.- Ensured precise translation of correspondence and marketing assets between English, French and Creole.- Successfully reconciled correspondence tracking tools, maintained 100% accuracy in correspondence records.- Trained over 15 new staff members to different administrative and field roles- Assisted the Program Manager in diverse executive tasks, including drafting posts, blogs and reports for the quarterly reviews.

Port-Au-Prince, Haiti

Port-Au-Prince, Haiti

-Managed the end-to-end processing of immigrant visa applications, including intake, review, and finalization.-Ensured all applications were complete and accurate, reducing processing delays by 20%.-Provided detailed information and guidance to immigrant visa applicants, addressing inquiries and resolving issues promptly.-Maintained accurate records of all visa applications and decisions, ensuring compliance with U.S. immigration laws and embassy policies.-Assisted in preparing and submitting reports on visa issuance and trends to embassy management.

Haiti

- Greeted clients and visitors with a professional and welcoming demeanor, creating a positive first impression.- Managed incoming calls and emails, directing inquiries to the appropriate departments and ensuring timely responses.- Assisted with the preparation of presentation materials, reports, and project documentation- Managed the leasing process from start to finish, including advertising properties, conducting tours, and negotiating lease agreements..- Utilized office software to manage schedules, track project timelines, and support administrative functions.

Bachelor Of Business Administration - Bba, Business Administration And Management, General, 3.6

As a multilingual administrative assistant with 7 years of experience, I have honed my skills in office management and executive support.

Diploma, Office Procedures

High School Diploma