Ingrid M. Rivera Email & Phone Number

Columbus, Ohio Metropolitan Area

• Coordinate the communication, marketing and public relations efforts for the Dept. of Computer Science and Engineering including creating content for internal communications, website, publications, and social media.• Provide administrative support to the CSE chair and associate chairs including setting up meetings/managing complex calendars and arranging travel.• Assist in the faculty search and visitor logistics, as well as support the promotion and tenure, and faculty review processes.• Organize several department events/meetings such as the faculty meetings, staff meetings, welcome back to school and other student events, annual retreats for faculty and staff, and awards banquets. Responsible for booking rooms, requesting catering, and managing event promotion/communications. • Process travel, reimbursements, and other fiscal processes in Workday including ordering giveaways and other supplies.• Serve on CSE committees including the outreach & engagement, DEI, faculty search, and awards. Serve as secretary for ESAC – The Engineering Staff Advisory Committee. Member also of the Ohio State administrative professionals; the Ohio State Communities of Practice (Email, Content, UX, and Social Media Communities of Practice at OSU); and OLÉ- Organization of OSU Latine/Hispanic Employees.

Columbus, Ohio, United States

• Provided administrative support to the Assistant Dean of Academic Affairs, the College Academic counselors, and other staff.• Provided customer service to students, prospective students, parents, and other visitors.• Assisted in scheduling in-person and virtual student appointments/calendaring for the College Academic counselors using OnCourse. • Assisted with the planning, coordination, and student communication of orientation, and commencement.• Assisted with the grade review, course enrollments, and reinstatements processes. • Updated the Academic Affairs section of our College website. • Maintained College academic, student records via OnBase & internal documents. Updated College directories. Compiled student data reports including incoming students, graduation data, and other student data using SIS (BuckeyeLink), OnCourse reports, SSRS, and Excel. • Wrote/edited content for our weekly student eNewsletters. • Assisted in event planning/logistics support. Scheduled Zoom meetings. • Supervised student employees.

Columbus, Ohio, United States

Columbus, Ohio, United States

-Provided administrative, writing/editing/proofreading including documents with legal citation, event planning/logistics support services for The Ohio State University College of Law faculty, staff, and students.Some accomplishments:-Created classroom materials for faculty including flowcharts/process flow diagrams using Microsoft Visio, and LucidChart.-Designed printed flyers to promote a Moritz College of Law program's events. (Program on Data and Governance)

Oberlin, Ohio

Highlights:-Created a training binder for new and temporary administrative assistants covering many of the position’s duties; Training binder was used by my departments and Human Resources office.-Assisted with the promotion and logistics for the 2017 week-long prestigious classical lecture series targeting entire campus community. Coordinated with media for press release, and helped faculty organize print, social media and website to promote and organize event. -Filmed and edited videos featuring student interviews for promoting Oberlin College’s Winter Term where students can teach and engage in self-education. The videos also showcased the value of classics majors. Regular Duties:-Provided administrative and marketing services for the faculty and staff, and customer service for students and other visitors for three academic departments simultaneously including Comparative American Studies/Classics/and Philosophy, and then Residential Education. -Assisted faculty with the writing/editing of correspondence, pamphlets/booklets describing majors, department newsletters, and assisted with updating the course catalog.-Promoted departments' info/events/speaker series by writing/creating content for printed materials, press releases, website and social media posts (written content, pictures and video).-Designed flyer/poster/printed materials using InDesign and Canva.-Assisted with event planning/logistics: ordering meals, reserving event rooms, arranging speakers’ travel/hotel accommodations and payments.-Maintained budgets via Banner database and Excel spreadsheets, and handled purchase orders/requisitions.-Scheduled appointments.-Supervised/gave assignments to student employees.-Assisted faculty in the process of recruiting/interviewing/hiring faculty and other staff.

Lorain, Ohio

Highlights:-Led successful promotional campaign to raise funds for the library system's 2017 Food for Fines program for benefiting the Second Harvest Food Bank. -Conducted social media photo contest called "Browser Baby Reads" that increased the followers and engagement on the library system's social media sites.-Created videos for use on the library system's levy Facebook pages that helped increase public support leading to levy passage.-Assisted manager with the planning and publicity of Lorain County Reads: a multi-library, annual literacy event. Helped manager also in promoting the yearly Summer Reading Program.-Fulfilled responsibilities for the Marketing Manager for six months during her temporary leave including overseeing the content and design of the library system's quarterly print and digital newsletter for three editions. -Provided my suggestions while serving in the library system’s 2013 website redesign committee. The new website included an improved content management system with better navigation, as well as a beautiful and mobile responsive web design. Regular Duties:-Wrote promotional content for the library system’s website, newsletter, ads, email blasts and press releases. Coverage spanned library events, materials and services, as well as staff and patrons. -Added/edited library website pages.-Captured/edited promotional photos and videos for the library website and social media. -Managed/posted content on library’s social media including Facebook, Twitter, Instagram, Pinterest and YouTube.-Promoted the library via LIVE social media broadcasts on Facebook, and created podcasts. -Tracked website and social media statistics using Google Analytics.-Helped manage reporter inquiries, and directed media to appropriate library sources.-Answered library patron questions via social media. -Assisted the marketing manager in conducting market research in the form of focus groups/surveys.-Outreach: promoted library at community events.

Toledo, Ohio Area

Journalist for bilingual, weekly newspaper in English and Spanish. La Tinta Con Sabor.-Wrote feature stories covering Northeast/Northwest Ohio's Hispanic/Latinx cultural events, art, education and politics in English and in Spanish.-Took/created photos and video and uploaded to paper's YouTube page.-Edited videos using Windows Movie Maker, iMovie, and Final Cut Pro.

Cleveland/Akron, Ohio Area

This internship was part of my continued education for learning video production.-Filmed and edited videos using Final Cut Pro.-Learned complete video production process: from story idea to finished video.-Practiced writing stories for video & website. -Answered consumer questions/complaints received via phone or mail.

Lorain, Ohio

-Wrote news articles on local crime, politics/city council, schools, and local feature stories.-Captured photos to accompany news stories.

Columbus, Ohio

Worked as a student office assistant for The Ohio State University - University Housing.-Clerical duties that included: attending phones; assisting staff, students and parents; ordering office supplies; assisting with mail distribution; and performing computer tasks.

Elyria, Oh

News editor of the student newspaper "The Collegian" at Lorain County Community College.-Assigned stories/photo sessions to staff writers; edited stories.-Wrote on a wide variety of campus news and feature stories, and captured photos.

Elyria, Oh

Worked as a student office assistant in Lorain County Community College's Office of Financial Aid.-Clerical duties that included filing and computer-related tasks.

Bachelor'S Of Arts In Public Affairs Journalism And Political Science Minor, Journalism, Political Science

Activities and Societies: Buckeye-TV Student Television Station; The Lantern student newspaper; MUNDO service learning; Puerto Rican.

Associate Of Arts (A.A.)

Activities and Societies: Phi Theta Kappa honor society, The Collegian student newspaper, Bridges to Success