I have 4 years of experience in e-commerce logistics operations and cross docking in the areas of transportation (First and Middle Mile), urban distribution centers (Last Mile), control tower, and logistics planning. I also have 1 year and 3 months of experience working in the payments sector with customer service and sales. My experience includes KPIs analysis, monitoring of carrier performance, transport planning, supply chain management, purchasing, negotiation, implementation of improvements, cost control, creation of reports and customer service. I have strong communication skills, analytical mindset and pay attention to details. I am experienced with ERP systems, TMS, Salesforce, Microsoft Office Suite (mainly Excel), Lean Six Sigma Yellow Belt certification and advanced English proficiency.
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Líder De OperaçãoMeu+State Of Minas Gerais, Brazil
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Logistics SupervisorShippify Nov 2023 - Aug 2024Belo Horizonte, Minas Gerais, BrasilMonitoring and analysis of cross docking operation KPIs (Last Mile)Implementation of action plans for operational improvementsMapping of operational flows and training of new team membersLogistics planning for the opening of new warehouses -
Transport SupervisorShippify Apr 2022 - Oct 2023Belo HorizonteImplementation of projects for operational improvement with the technology teamOptimization of transportation routesHiring of autonomous drivers and carriers (First Mile)Planning and execution of transportation operations during peak periods, such as Black FridayLeadership and people management
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Senior Logistics AnalystShippify Sep 2021 - Mar 2022Belo Horizonte, Minas Gerais, BrasilData analysis and monthly closure of transportation operational costsNegotiation, proposal, and finalization with third-party logistics partners (3PLs) for urban and road transportationExperience with cargo insurance and transportation documentationExpansion of transportation routes to other Brazilian states
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Logistics AnalystShippify Sep 2020 - Aug 2021Belo Horizonte, Minas Gerais, BrasilCreation and monitoring of KPIs for cross docking and road transportation operationsOperational control of pickups, deliveries, and reverse logisticsSupplier managementQuoting and purchasing of equipment and supplies
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Sales ConsultantStone Feb 2019 - May 2020Barbacena, Minas GeraisSales of financial products and services for small and large businessesPricing and analysis of profit marginsNegotiation, proposal presentation, and contract finalizationCustomer service and relationship management
Ingrid Lacerda Education Details
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Logistics And Supply Chain Management -
Business Administration
Frequently Asked Questions about Ingrid Lacerda
What company does Ingrid Lacerda work for?
Ingrid Lacerda works for Meu+
What is Ingrid Lacerda's role at the current company?
Ingrid Lacerda's current role is Líder de Operação.
What schools did Ingrid Lacerda attend?
Ingrid Lacerda attended Fundação Getúlio Vargas, Universidade Federal De São João Del Rei.
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