Ingrid Pfrommer Email & Phone Number

The Hague, South Holland, Netherlands

Amsterdam, North Holland, Netherlands

Aiming for participation for all, improving accessibility and understandability of your services and products. Happy to help you with:1) An inclusivity scan, to kick start with #designforall2) Diverse participants for interviews, providing you a different look at your service #radicalinnovation3) Tools and processes to embed inclusivity, inclusive design in your organisation.

Amsterdam

Gemeente Amsterdam | Digitale inclusie. Onderzoek naar behoeften digitale toegankelijkheid. Opzet actieplan. Projecten: Taal voor Allemaal in de praktijk, online bezwaar, bevestigen en notificeren. Realisatie ervaringsdeskundigen-wervingsplatform.

Utrecht Area, Netherlands

Tellow | From start-up to scale-up helping with the actual set-up of Support, CRM, Sales channel, Billing

Amsterdam Area, Netherlands

MemoryLine | Working on a tangible product that helps keeping memories alive

Amsterdam Area, Netherlands

Responsible for the marketing and positioning of Essense as well as providing the marketing perspective within projects. Exploiting new business opportunities and establishing long term partnerships. Driving innovation possibilities for Essense and our customers. Optimisation of operations, cost-efficiency and personnel.

Utrecht

April 2012 - General managerJan 2011 - April 2012 Manager Marketing and SalesMay 2009 - Jan 2011 Senior marketing manager, customer live cycle management, retention, customer insights.

Project manager, managing internet projects on client and agency side Serving A-brand clients like, Vodafone, Heineken, Postbank, Skoda, Transavia, Postcodeloterij, HEMA, Rabo Mobiel

Sailing my own sail yacht through the Mediterranean.

Management of 4 small departments: marketing and sales, HR, technical support group and end user support group in Curacao. Developed and implemented SMS payment method for 9 countries.

Part of Management team, decision making team within Vodafone Content Services. Starting up a front-end design department with 3 people on a fulltime basis and up to 15 people on part time project basis. Managing various design agencies. Optimizing development cycles by stimulating early front-end decisions, to be made by commercial responsible persons. As Product manager amongst others responsible for webmail and wireless synchronized mail implementation and billable SMS packages. Operational experience with working in international teams.

Managing a team of 3 people: QA engineer, Webdesign/engineer and a junior Product manager. Working closely together with the software engineers from @Home US to develop and implement new internet services. Defining yearly product roadmaps. Responsible for project planning on the implementation of new products.

Responsible for defining the organizational set up of Marketing and Sales department of Palet Kabelcom (result of merger of (former employer) PNEM Teleservices and MEGA Limburg Telediensten). Managing a team of 12 people, creating a trial for internet by cable, within own budget. Actively searching for a third party, resulting in getting @Home to start an enterprise in Europe.

Setting up ISO 9000, VCA e.o. quality system and stimulation of innovation.

Masterclasses Leadership And Management For Executives

Strategic Leadership

Postgraduate, Brand Management

Master Of Industrial Design Engineering