- Partnering with the global HR Operations Product Management Team in the definition of and implementation of HR Operations products and services, providing regional and local domain depth and expertise, and working closely with the regional Operations teams and Lean Leaders.- Shaping the regional Service Excellence and productivity strategy, developing and implementing Service Excellence initiatives and tools, aligned with global strategy and initiatives. - Creating and analyzing metrics and driving the strategy for the region in close collaboration with regional Operations teams and peers in other regions/in line with global direction.

- Led the implementation of projects, tools and initiatives for BNL HR Ops team. (Some examples: OBI (2.0), eOffer, Harmonisation of Benefits, GE Hire, transitions, GPIT).- Identified HR process improvement opportunities and agree on wing to wing solutions for BNL HR Ops team. - Coordinator Company Car team and Corporate/GEII NL team.- OHR Expert- Communication and Service ambassador

Main responsibilities:- Organizing and coordinating Leadership Skills classes across Europe- Organizing and coordination Commercial classes across Europe and Middle East- Start up the New Employee Orientation program in European countries- Establish and maintain excellent customer and staff relationships and ensure total customer satisfaction- Acting as single point of contact for the participants, trainers, conference centres, hotels- Inputting all course data into LMS- Took active part in annual training planning- Implementing process improvements- Produce and update standard weekly and monthly reports - Handling invoices, purchase orders and prepare monthly accruals- Vendor management (set up vendors in the system, maintain relationships, resolve queries)`- Monitor low enrolments whilst identifying potential problems to ensure at least minimum participants numbers are met and report this to the European Learning Managers

Main responsibilities:- Advising and helping customers - Guiding and coaching staffmembers- Processing new goods- Closing the checkout- Administrative work (invoices, orders, etc)

Main responsibilities:- Planning and Organizing custom made holidays - Advising about different insurance products - Administrative completion of each custom made itinerary- Maintenance of several different websites - Marketing of Gemsbok- Maintenance of international business connections - Organising several fares

Main responsibilities:- Commercial en administrative employee- Planning and coordination of all rugby matches- Guidence of all referees & teams