Ingridy Simoes Email & Phone Number

Riverhead, Nova York, Estados Unidos

Exchange program based on living with an American family and working with children. Experience living abroad and developing intercultural communication skills, thereby increasing confidence, critical thinking, problem-solving ability, adaptability to new environments, independence, as well as fluency in English.

Campinas, São Paulo, Brasil

As a Rental Collections Analyst at Alpop (Fintech) , my role involves managing and overseeing the collection of rental payments from tenants. My key responsibilities include:Monitoring tenant accounts to ensure timely payment of rent and other related fees.Contacting tenants via phone, email, or mail to remind them of upcoming or overdue payments.Negotiating payment plans or settlements with tenants who are behind on their rent.Keeping detailed records of all communications… Show more As a Rental Collections Analyst at Alpop (Fintech) , my role involves managing and overseeing the collection of rental payments from tenants. My key responsibilities include:Monitoring tenant accounts to ensure timely payment of rent and other related fees.Contacting tenants via phone, email, or mail to remind them of upcoming or overdue payments.Negotiating payment plans or settlements with tenants who are behind on their rent.Keeping detailed records of all communications and transactions related to rental collections.Preparing and sending out monthly statements and invoices to tenants.Collaborating with property managers to resolve any payment disputes or issues.Generating reports on the status of accounts and outstanding balances for management review.Implementing and maintaining effective collection strategies to reduce delinquency rates.Ensuring compliance with relevant laws and regulations regarding rental collections and tenant interactions.Providing excellent customer service by addressing tenant inquiries and concerns promptly and professionally.This role requires strong communication and negotiation skills, attention to detail, and the ability to handle difficult situations calmly and effectively. Show less

Vinhedo, São Paulo, Brasil

As a Sales Administrative Assistant at Marbel, a company specializing in the production of tableware, kitchen utensils, cleaning products, and plastic storage boxes, my responsibilities included:Providing administrative support to the sales team, including managing schedules, organizing meetings, and preparing sales reports.Handling customer inquiries and processing orders, ensuring timely and accurate order fulfillment.Maintaining and updating the customer database, ensuring… Show more As a Sales Administrative Assistant at Marbel, a company specializing in the production of tableware, kitchen utensils, cleaning products, and plastic storage boxes, my responsibilities included:Providing administrative support to the sales team, including managing schedules, organizing meetings, and preparing sales reports.Handling customer inquiries and processing orders, ensuring timely and accurate order fulfillment.Maintaining and updating the customer database, ensuring all information is current and accurate.Assisting in the preparation of sales presentations and proposals, contributing to the development of marketing materials.Coordinating with production and logistics departments to ensure seamless order processing and delivery.Monitoring inventory levels and liaising with suppliers to manage stock replenishment.Supporting the sales team in achieving targets by providing timely and relevant sales data and insights.Preparing and distributing daily, weekly, and monthly sales reports to track performance and identify trends.Managing customer accounts, including setting up new accounts and updating existing ones.Assisting in the planning and execution of sales events, trade shows, and other promotional activities.Providing excellent customer service by addressing client inquiries, resolving issues, and ensuring customer satisfaction.In this role, I developed strong organizational and communication skills, the ability to multitask in a fast-paced environment, and a keen attention to detail. Show less

Valinhos - Sp

I worked as an Office Assistant at Industria Alimentícias Massas De Ltda, a company that manufactures pasta, for four years. My responsibilities included:Managing accounts payable, ensuring all invoices were processed and paid on time.Handling billing tasks, including preparing and sending out invoices to customers.Providing customer service support (SAC), addressing customer inquiries and resolving any issues related to our products.Coordinating the shipment of… Show more I worked as an Office Assistant at Industria Alimentícias Massas De Ltda, a company that manufactures pasta, for four years. My responsibilities included:Managing accounts payable, ensuring all invoices were processed and paid on time.Handling billing tasks, including preparing and sending out invoices to customers.Providing customer service support (SAC), addressing customer inquiries and resolving any issues related to our products.Coordinating the shipment of pasta products to consumers, ensuring timely and accurate deliveries.Communicating regularly with sales representatives to support their efforts and provide necessary administrative assistance. Show less