Ingvald Smith-Kielland Email and Phone Number
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Hands-on, award winning design leader who has helped innovate and launch new physical and digital products, services and experiences across a variety of industries. A passion for designing better experiences for people has contributed to over 100 commercialized products and services, providing bottom-line successes for both start-ups and Fortune 500 companies. Led research, strategic and creative engagements for brands such as Optum, Intel, PepsiCo, Unilever, SC Johnson, Hamilton Medical and LG. Thriving at the intersection of insight and opportunity, a core expertise is leveraging human-centered design to translate the abstract – data, strategy and insight – into viable business opportunities.Ingvald is a graduate of the ArtCenter College of Design with a degree in product design, and holds numerous awards and international patents.He has held speaking engagements at Harvard, USC and Pratt, judged design awards and mentored at UCLA.Skills:UX Research Experience DesignService DesignCo-creationBehavior PrototypingInnovation Consulting EntrepreneurshipUser Centered DesignStorytellingQualitative ResearchModerationDesign Management Business Development
Pull Experience
View- Website:
- pullcreative.com
- Employees:
- 3
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Partner, Head Of Design StrategyPull ExperienceLos Angeles, Ca, Us
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Sr. Director User Experience - Optum NowRvo Health Jan 2023 - PresentCharlotte, North Carolina, UsRVOH is joint venture between UHG and Red Ventures; my role at RVOH is a continuation of my previous role at Optum.- Headed up UX for Optum Store until Optum Store was consolidated into Optum Now.- Expanded team to 14 UX Designers, Researchers and Content Strategists. -
Director, Product And Service DesignOptum Jul 2020 - Dec 2022Eden Prairie , Mn, Us- Directed UX, design and content for Optum Store, an integrated health care marketplace offering prescriptions, tele-health, everyday health & wellness products, and mental health therapy.- Oversaw UX and creative across Pharmacy, Telehealth, Care, E-Com and Marketing. - Built out a team comprised of UX, UI, research and copy from scratch, as part of original 22-people intrapreneurial team- Led and managed research and future vision in support of Optum Store roadmap. -
Co-Founder, Head Of Research And StrategyPull Experience Inc. Aug 2015 - Jul 2020Los Angeles, Ca, UsHelped clients achieve business goals and design meaningful experiences through human-centered design. Led company through strong growth over 5 years. Contributed to expanding company services to include UX Research, Experience Design and participatory design methods for co-creation.- Delivered successful project outputs across ethnographic research, white space definition, UX co-creation, venture design for start-ups and Fortune 500 clients. (Ford, Lincoln, Universal Audio, Space-X)- Responsible for P&L and studio growth -improved top-line revenue while increasing overall profitability.- Managed and expanded major account to include UX research, Experience Design and Service Design. - Built user-centered research and strategy practice, including hiring and mentoring team.- Led and managed UX research and co-creation sessions in the US, China and Middle East. - Co-managed cross-disciplinary team to build series of low- to medium-fidelity prototypes (digital and physical) used for testing new hardware and digital experiences.
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Board Member At Live International HoldingLive – Private Guided Tours Jun 2018 - Sep 2019Oslo, No -
Global Director, Design InnovationPepsico May 2014 - Jul 2015Purchase, New York, UsPartnered with R&D, consumer insights and brand managers to develop new design platforms grounded in consumer insights and leveraged technology and trends to create new sources of growth. Responsibilities included all aspects of the front-end design process, ranging from problem definition, analysing consumer research, to brainstorming and visualizing ideas. Worked closely with internal and external partners to develop design innovation projects.- Led a set of new business propositions for the core Pepsi brand and recommended future brand architecture.- Co-led new ventures anchored in mega-trends, with support of innovation agency.- Supported development of new snack products for Frito Lay.- Worked on identifying and articulating new ventures based on a series of future scenarios. -
Director, Strategic Partnering (Technicon)Bmw Group Designworksusa Jun 2012 - Apr 2014Santa Monica, California, UsLed strategic partnering efforts and provided insight in support of global brand, partnering and development strategies. Executed new client and account acquisition, from identifying opportunities for engagements within targeted industry sectors to closing new project contracts, including royalty agreements. Built a set of strategic frameworks to better communicate new service offerings to clients. - Developed new strategic frameworks in support of the emerging Creative Consulting practice. This work influenced a new corporate identity and messaging deployed in 2015.- Built internal alignment and executed new presentation materials to be used for the global Strategic Partnering team.- Developed new and expanded scope of existing accounts (Varian, Layer3TV, Audeze, Fizik).- Exceeded business acquisition goals. -
V.P. Research And StrategyRks Design Jul 2007 - Mar 2012Thousand Oaks, California, UsInvited to return to RKS to build up and lead a research and strategy practice. Established a User-Centered research and strategy methodology that was deployable across different disciplines. Throughout a variety of engagements, the department led global research expeditions and developed new solutions across CPG, Enterprise, Technology and Healthcare.- Responsible for establishing and leading the Research and Strategy practice.- Consolidated the processes between the strategic front-end and the design offering.- Responsible for managing and executing successful projects for the firm’s largest accounts. - Accountable for research portion of medical projects (Inovio Pharmaceuticals, Hamilton Medical, Life technologies (now part of Thermo Fisher). - Collaborated with senior executive team on company vision and mission. -
Senior Design Manager, Ziba CaliforniaZiba Design Dec 2006 - Jun 2007Portland, Or, Us- Studio creative team leader- Strategizing optimal usage scenarios for complex medical procedures - Main interface for client communications and liaisons, including world leading neurosurgeons- Accountable for budget allocations and studio resources planning- In charge of hiring junior designers and interns - Collaborated with principal on various proposals, ranging from medical projects to consumer electronics -
Senior DesignerRks Design May 2003 - Dec 2006Thousand Oaks, California, UsManaged projects for clients such as LG, Hamilton and ZylissLead research and strategy projects for Sprint and ZebraAwarded multiple utility and design patents Designed a variety of products in different categories for global marketsIntroduced new tools for improving efficiency and quality
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Staff DesignerUniversal Electronics Dec 2000 - May 2003Scottsdale, Az, UsDesigned various consumer electronics such as watches, remote controls and PDAs Collaborated with marketing in setting up focus groups and understand consumer preferences- Led small projects, participated in key roles in team efforts- Responsible for developing patentable ideas for GUI’s - Extensive collaboration with in-house engineering team -
HmkgForsvaret - Norwegian Armed Forces Jan 1993 - Jan 1994Oslo, Oslo, NoHis Majesty The King's Guard
Ingvald Smith-Kielland Skills
Ingvald Smith-Kielland Education Details
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Artcenter College Of DesignProduct Design -
Eikeli VideregåendeMathematics And Physics
Frequently Asked Questions about Ingvald Smith-Kielland
What company does Ingvald Smith-Kielland work for?
Ingvald Smith-Kielland works for Pull Experience
What is Ingvald Smith-Kielland's role at the current company?
Ingvald Smith-Kielland's current role is Partner, Head of Design Strategy.
What is Ingvald Smith-Kielland's email address?
Ingvald Smith-Kielland's email address is in****@****tum.com
What is Ingvald Smith-Kielland's direct phone number?
Ingvald Smith-Kielland's direct phone number is +190996*****
What schools did Ingvald Smith-Kielland attend?
Ingvald Smith-Kielland attended Artcenter College Of Design, Eikeli Videregående.
What are some of Ingvald Smith-Kielland's interests?
Ingvald Smith-Kielland has interest in Science And Technology, Education, Health.
What skills is Ingvald Smith-Kielland known for?
Ingvald Smith-Kielland has skills like Design Thinking, Industrial Design, Product Design, User Experience, Concept Development, Design Strategy, Product Development, Creative Direction, Strategic Thinking, Strategy, Innovation Consulting, Research.
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