Inkeri Turjanmaa

Inkeri Turjanmaa Email and Phone Number

CCO, Leadership in Customer Services @ Heeros
helsinki, southern finland, finland
Inkeri Turjanmaa's Location
Helsinki, Uusimaa, Finland, Finland
Inkeri Turjanmaa's Contact Details

Inkeri Turjanmaa personal email

n/a
About Inkeri Turjanmaa

Experience in customer service mgmt, people mgmt, service process documentation and improvements, project management, metrics & reporting, business analysis, customer satisfaction.My passion lies in driving excellence, fostering team collaboration, and implementing innovative solutions that propel businesses to new heights. I'm most at home if difficult situations process and ways of working need improvement.Key Expertise:* International Customer Service Management* Operations Optimization* Team Leadership and Development* Continuous Improvement Initiatives

Inkeri Turjanmaa's Current Company Details
Heeros

Heeros

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CCO, Leadership in Customer Services
helsinki, southern finland, finland
Website:
heeros.com
Employees:
73
Inkeri Turjanmaa Work Experience Details
  • Heeros
    Chief Customer Officer (Cco), Director Customer Services
    Heeros Sep 2021 - Present
    Helsinki Metropolitan Area
    Member of Heeros Management TeamLeading, steering, planning, optimizing and running Customer ServicesLeading Adoption Services, Customer Support, Customer Expansions & Service Center teamsResponsible for driving and influencing corporate activities of customer relationsLead & develop Voice of the Customer processProcess development of customer facing processes
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Inkeri Turjanmaa Skills

Virtual Teams International Business Software Documentation Business Process International Project Management Sap R/3 Siebel Service Management Microsoft Excel Team Leadership Sap Bw Oracle Reports Project Coordination Project Implementation Customer Experience Service Operations Operational Planning Channel Programs Salesforce.com Virtual Training Order To Cash Quote To Cash Renewals Contract Operations Management Project Management Outsourcing Business Strategy Change Management It Service Management Customer Service Management P2p Basware Team Management Planview Qlikview Customer Satisfaction Software As A Service Integration People Management Customer Engagement Business Process Improvement Business Development Supplier Enablement Servicenow Interpersonal Leadership Interpersonal Skills

Frequently Asked Questions about Inkeri Turjanmaa

What company does Inkeri Turjanmaa work for?

Inkeri Turjanmaa works for Heeros

What is Inkeri Turjanmaa's role at the current company?

Inkeri Turjanmaa's current role is CCO, Leadership in Customer Services.

What is Inkeri Turjanmaa's email address?

Inkeri Turjanmaa's email address is inkeri.turjanmaa@hp.com

What skills is Inkeri Turjanmaa known for?

Inkeri Turjanmaa has skills like Virtual Teams, International Business, Software Documentation, Business Process, International Project Management, Sap R/3, Siebel, Service Management, Microsoft Excel, Team Leadership, Sap Bw, Oracle Reports.

Who are Inkeri Turjanmaa's colleagues?

Inkeri Turjanmaa's colleagues are Arto Huolila, Rainer Wallenius, Juha Käppi, Niko Sulkava, Juha Nevala, Jarkko Lehtinen, Hanna Paulio.

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