Director Of Noc
CurrentOrganisation of new support department in IoT and M2M telecom direction.
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Inna Ostanovskaya is listed as Director of NOC at Center 2M LLC, based in Moscow, Moscow City, Russian Federation. AeroLeads shows a matched LinkedIn profile for Inna Ostanovskaya.
Inna Ostanovskaya previously worked as Owner at Yandeer and NOC Manager at Global Telecom Llc Russia. Inna Ostanovskaya holds Магистр, Компьютерный Анализ И Интерпретация Данных from Московский Государственный Технический Университет Им. Н.Э. Баумана (Мгту).
Knowledges: ITIL, COBIT, MOF.Markup languages: HTML, WIKI.Software: OTRS, JIRA, Kayako, Redmine, sites bases on MS Sharepoint, Microsoft Office (and MO Visio, Project), Open Office; Grafical software, CMS, ActiveDirectory, VMware Sphere, SCCM, Radmin, TeamViewer. Systems: Windows XP/7/8, Windows Server 2003/2008/2012. Networks: LAN, GSM.Skills:Writing presantation, manuals, reglaments, procedures. Structure incoming information. Development statement of work. Sociability, stress resistance. Working in team and alone. Ability to make decisions and responsible.Advanced teamleading.Good social skills. Management of internal and external staff.Active live position.
Listed skills include It Service Management, Help Desk Support, Team Management, Windows, and 5 others.
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Moscow
Organisation of new support department in IoT and M2M telecom direction.
Москва, Россия
Cross-country bicycle rental services. http://vk.com/yandeer
Москва, Россия
Organisation of new department. Creating processes, writing reglaments and manuals. Interviewing of employees.Implementation monitoring system Zabbix, ticket system OTRS and information portal MediaWiki for department.
Москва, Россия
Organisation new department. Managment of department with 13 employees in 5 cities: Moscow, Ryazan, Almati, Nizhniy Novgorod, Kiev. Technical support of 6 offices: about 1000 PC, 100 servers. Interviewing and hiring of employees.Development of depatments processes: implementation ITIL IT Service Management, implementation "one window" for all company support, creating service portfolio. Implementation information portal with knowledge base. Preparing documentation for audit ISO 27000. Managment of reports, bills, agreements. Searching and working with providers.Project manager in 2 offices SCS network construction.
Москва, Россия
Managment of team with 9 employees in 4 cities: Moscow, Ryazan, Almati, Kiev.Technical support of 5 offices: about 600 PC, 80 servers. Interviewing and hiring of employees.Development of depatments processes: writing processes for IT department, manuals for employees in company. Implementation of IT hardware managmet system. Technical support of emploeeys: PC, Windows XP/7/8, Windows Server 2012, finance and special software. Testing and implementation of software terminals (remote desktop). Postsale technical support of SAAS and FTP for private companyes.Postsale technical support of public sector: organisation PC, mobile Internet, SAAS, finance soft.
Санкт-Петербург, Россия
Project manager of web-sites of company. http://scout-gps.ru/ http://navitoring.ru/http://portal.scout-gps.ru Creating statement of work, creating and control of tasks for Development and PR departments, outsource companies. Management of reports. Working with 1C-Bitrix and another CMS-systems. Writing documentation, SEO-optimisation, working with Google Adwords and another contextual advertising, Web site promotion.
Санкт-Петербург, Россия
Client support of products and special software of company. Development of depatments processes, writing manuals. Implemetation of ticket system.
Санкт-Петербург, Россия
Technical support of LAN, PC, retail store equipment in shops of company (about 150 shops on Northwestern part Russia).
Санкт-Петербург, Россия
Technical support of clients in call-centre for products of company (Internet, ADSL, PON).
Санкт-Петербург, Россия
Support of clients for products of company (www.money.yandex.ru), working in ticket system OTRS. Control and confirmation of payment. Monitoring services with special software and NAGIOS.Participation in development of department processes: writing reglaments and manuals. Training emploees, communication with other departments.
Санкт-Петербург, Россия
Text writing for web-sites of company. Support of clients on web-sites and moderation information about products.
Quick answers generated from the profile data available on this page.
Inna Ostanovskaya works for Center 2M LLC.
Inna Ostanovskaya is listed as Director of NOC at Center 2M LLC.
Inna Ostanovskaya is based in Moscow, Moscow City, Russian Federation while working with Center 2M LLC.
Inna Ostanovskaya has worked for Center 2M Llc, Yandeer, Global Telecom Llc Russia, Intercomp, and Гк "Скаут".
You can use AeroLeads to view verified contact signals for Inna Ostanovskaya at Center 2M LLC, including work email, phone, and LinkedIn data when available.
Inna Ostanovskaya holds Магистр, Компьютерный Анализ И Интерпретация Данных from Московский Государственный Технический Университет Им. Н.Э. Баумана (Мгту).
Inna Ostanovskaya is listed with skills including It Service Management, Help Desk Support, Team Management, Windows, Microsoft Office, Management, Itil, and Documentation.
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