Since October 2022, I am the Head of Sales at Frame, taking on additional responsibilities for Marketing. In this capacity, I've led a dedicated team of client directors, focusing on roles similar to those I recently held. This includes overseeing new hires and revitalising territories to drive growth and profitability. My approach emphasises enabling the success of the sales team through strategic enablement initiatives, ultimately leading to sustainable revenue growth and enhanced client satisfaction.

Client Director, entrusted with revitalising a recently vacated territory. My focus revolved around providing clarity, insight, and hands-on delivery of ICT and digital services, aimed at catalysing better ways of doing business. This journey at Frame underscores my commitment to driving tangible value and fostering enduring client partnerships in the ever-evolving landscape of technology and business. This lead to the invitation to take on my subsequent role within the organisation.

Independent consultant, leveraging my expertise to fill transitional gaps while actively seeking new opportunities. Although the journey extended beyond my initial expectations, it presented a valuable opportunity for professional growth. During this time, I provided advisory services to Tier One professional services firms, focusing on transformation, sourcing, negotiation, contracting, and the re-compete of hardware and services engagements. This role not only allowed me to apply my skills in a diverse range of contexts but also facilitated meaningful contributions to client projects during their critical phases of development.

A pivotal role in executing a global repositioning strategy while overseeing the local team during the divestiture of significant software assets. My focus centred on restructuring operations and propelling sales toward a managed services-centric approach. Characterised by the retention of all existing clients and the acquisition of new ones, my tenure ultimately concluded due to a strategic realignment, my time at Lexmark stands as a testament to the exceptional growth and achieved impact.

I spearheaded transformative initiatives in both the Enterprise and Commercial sectors, emphasising value-selling strategies and a Sales Academy. Through these efforts, with the team, I successfully drove growth across all markets, leveraging an expanding portfolio of products to meet evolving client needs.

Subject Matter Expert (SME) within the Data Centre Business Unit marked a pivotal shift towards an Infrastructure as a Service (IaaS) focus. As the go-to resource for C-suite executives navigating digital transformation, I leveraged this experience to offer strategic insights and drive impactful change. This engaging journey not only deepened my expertise but also caught the attention of my next employer, setting the stage for a logical progression towards new opportunities in empowering businesses for the digital age.

With a mandate to spearhead the transition from product-oriented to service-centric sales, I assumed a pivotal role with full P&L responsibility of approximately $200 million AU. Under my leadership, Managed Services sales witnessed exponential growth, scaling from inception to $60 million annually. Through strategic restructuring, I reorganised the team to ensure a localised focus aligned with our national strategy, thereby enhancing execution efficiency. Operating under the guidance of the Business Unit Director, I navigated the organisation through transformative phases, overseeing the establishment of new teams, recruitment of key management personnel, and a seamless shift towards a services-oriented ethos. Amidst these initiatives, I prioritised sustaining growth momentum, driving profitability, and nurturing individual development within my team.

General Manager, Enterprise Software Sales Manager and Enterprise Managed Services Sales Manager. As a founding employee, I played a pivotal role in orchestrating the transformation from product-centric to managed services sales in a highly profitable BU, transitioning from capital-based models to annuity streams and ultimately to an as-a-Service (aaS) approach. Adept in navigating role shifts consistently contributed to organisational growth and client satisfaction, driving success in dynamic and evolving markets whilst building team member success.

As Client Director for a specialised CRM software startup, I took on a multifaceted role focused on driving sales pipeline growth, refining sales strategies, overseeing implementations, and facilitating comprehensive training sessions. With a sharp focus on understanding client needs, I cultivated strong relationships while strategically expanding the customer base. My efforts were instrumental in increasing revenue streams and optimising client satisfaction through effective software implementation and ongoing support. This role not only allowed me to deepen my expertise in CRM solutions but also further developed my skills in sales leadership and client relationship management, contributing significantly to the company's success and market presence.

Founding member of a new business unit at Fuji Xerox, spearheading the development of Go-To-Market strategies and specialised sales tactics across multiple territories. Instrumental in building a thriving business and robust pipeline, having relocated from the UK to further expand the company's footprint and success.

During my nearly decade at Xerox UK Ltd, I underwent a progressive journey from a Customer Engineer to an experienced Key Account Executive, showcasing my dedication and growth within the company. Starting as a Customer Engineer in 1990, I transitioned into various roles, including a Self Managed Work Group Leader and a Customer Support Executive, before officially stepping into the realm of account management. By 1996, I embraced the position of Key Account Executive, developing my skills and establishing lasting client relationships. My last role as Business Services Account Manager, where I leveraged nearly a decade of expertise to drive business success in the field of outsourcing and managed services, saw me being offered the opportunity to migrate to be a part of establishing that division in another geography. My tenure at Xerox was marked by continuous learning, adaptability, and a commitment to delivering excellence in customer service and sales account management, as well as significant wins, marked by recognition within the team(s).