As a Sales Account Manager, I am responsible for managing and expanding key client accounts to drive revenue growth and strengthen customer relationships. My role involves the following responsibilities:-Relationship Management: Build and maintain strong relationships with key clients, understanding their business goals, challenges, and needs. Act as a trusted advisor, providing guidance and solutions to drive mutual success.-Account Growth: Develop account strategies and implement effective sales plans to grow revenue within existing accounts. Identify upsell and cross-sell opportunities, present compelling value propositions, and negotiate contracts and pricing to achieve sales targets.-Customer Engagement: Proactively engage with clients through regular communication, meetings, and presentations to understand their evolving requirements. Provide product demonstrations, conduct training sessions, and address any concerns or issues to ensure customer satisfaction.-Strategic Planning: Collaborate with internal teams, such as marketing, product development, and customer support, to align strategies and resources to support client objectives. Provide market insights and feedback to enhance product offerings and identify new business opportunities.-Sales Forecasting and Reporting: Accurately forecast sales pipeline and track progress against targets. Generate regular reports and presentations to communicate account performance, revenue growth, and market trends to internal stakeholders.-Competitive Analysis: Monitor industry trends, competitor activities, and market dynamics to identify potential risks and opportunities. Adjust account strategies and tactics accordingly to stay ahead in the market.-Customer Retention: Implement effective retention strategies to ensure long-term customer loyalty and minimize churn. Conduct regular business reviews, identify areas for improvement, and implement action plans to address customer concerns.

- Operates as a point of contact for the home owners in North West , North East & Dubai.- Manage the sales, grievances, etc. of 50 properties by co-ordinating with different teams to ensure consistence service.- Build long lasting relationships with HNI's and ensure service agreements get renewed year on year.- Drive revenue numbers and project fi nancials month on month for the entire region- Scout Travel Agents and curate special incentive programs to drive revenue. - Create digital marketing plans for properties that require more presence and initiate strategic alliances and partnerships with various brands.

- Initiated and executed strategic alliances with brand across Retail, Food & Beverage, Healthy Snacking, Fintech, Sports & Internet companies.- Curated offers in the interest of the TG and communicated effectively.- Involved in setting up various marketing strategies in B2B & B2C for brands. - Built cross promotion strategies that have proven to be effective for both brands. - Curated challenges powered by brands effectively for corporates.

- Key account management for companies across sectors : banks, retail , software & tech, travel & hospitality.- Process Management: Managing clients from onboarding- execution- invoicing.- Expedite renewals based upon interest, frequency & customised planning.- Track redemptions on sessions based on fitness, wellness , nutrition & personal training. - Manage & track redemptions with corporates for the flagship product. - Run campaigns on interest based fitness & wellness forms to attract a larger audience within corporates.

Leading Eventizy for Business across Sales & Marketing, Operations, Business Development and Customer Connect. Eventizy(www.eventizy.co) is a cloud based project management platform offering business tools to various event professionals across different domains of expertise. We have built processes catering to the needs of Budgeting & Accounting, Client servicing, Business Development, Vendor Management and Operations envisioning to streamline the process for the ease of Event professionals.- Responsible for planning and managing all features inculcated into the system.- Leading a team of 10 to goal driven objectives.- Finding new and potential clientele through online & offline channels- Persuading large and SME's (Event Management Companies) to subscribe for the product- Maintaining customer connect and ensuring their entire team is able to use Eventizy seamlessly - Researching and creating newer channels to promote Eventizy- Fusing new technology with management modules to provide an effortless experience. - Onboarding Event companies, experiential marketing agencies, BTL promoters and Activations specialists.- Providing Live demo's to teams ranging between 5-100-500 members.

- Involved in setting up a Catering and Hospitality service. - Started out in a team size of three.- Provided Catering/Cafeteria services to Educational institutions.- Serviced an event/festival catering with a footfall of 5000 pax.- Instrumental in commencing the outdoor catering vertical.- Part of the marketing activity( Website development, social media outreach and offline sales)

Trained across all operational departments at Trident BKC.- Housekeeping: Managing multiple rooms on various floors of the hotel. Been a part of the laundry and laundered for airport staff, pilots and air hostesses and FIT guest under various processes.- Food Production: Interned at Main Kitchen, Speciality Restaurant Kitchen(MAYA), Garde Manger, Banquet Kitchen, Butchery, Bakery and pâtisserie and 24 Hour Coffee Shop Kitchen(022).- F&B: Commenced with Banquet training and executed VIP events for Blue chip companies. Handled the Breakfast and Sunday Brunches at the coffee shop(022). Been a part of In room dining and also a butler.- Front Office: Primarily began with Bell desk and Moved to reservations. Helped the team with inventory of 436 rooms. Was involved in Concierge service, which involved helping guests with Bookings, setting up experiences for local attractions and promoting offers of allies.

An extensive Banquet operations internship.- Responsible for executing VIP events - Managed and executed set ups of various functions ranging between 200-1200 pax.- Been part of exhibitions, promotional activities during my training.