Inok Perera Email & Phone Number

Sri Lanka

-Approve and recommend credit proposals of 14 branches of Region 1 & achieved zero internal and external audit concerns.-Monitor temporary overdraft settlements to maintain excess percentage below 5% monthly & ensure that the branch impairment losses are below 1%.-Resolve and respond to high-level customer complaints and inquiries directed to the CEO and the Chairman, within 5 working days.-Assess credit proposals, validate risks, identify financial, credit, and market risks, and make recommendations to mitigate those risks.-Mentor Branch Managers in achieving annual branch targets, with a 20% increase in asset portfolio, 10% year-on-year increase in profitability and to reduce bad and doubtful debts below 1%.-Coordinated skill-sharing sessions and welfare activities among branches, ensuring that each of the 20 staff members completed a minimum of 40 annual training hours.

Sri Lanka

-Conducted in-depth reviews of financial performance indicators for 10 branches, including profits and non-performing advances; devised actionable strategies that empowered branches to exceed annual goals and enhance overall financial health.-Conducted regional office audits on branches to guarantee zero audit lapses and reviewed on rectification of lapses highlighted in internal audits.-Reviewed all credit facility files and security documentation to ensure no pending documentation within one month of granting credit facilities.-Alerted the Regional Manager and/or higher management of unauthorized excesses, maintaining a branch excess position below 5% monthly.-Conducted Managerial Mentorship & development programs to enhance the productivity & performance of the Branch Managers.-Through strategic leadership and business development initiatives, conducted 4 public relations campaigns and 4 Corporate Social Responsibility projects annually & cultivated new corporate relationships.-Monitored facilities granted, evaluated the recovery mechanism by identifying early warning signals, and implemented prompt remedial actions to speedup the collections and recoveries.

Sri Lanka

-Led a team of 15 staff members in providing an updated operational guidelines to enhance day to day branch operations in an ethical and professional manner to achieve optimal productivity among the branch net work of 100+ branches.-Spearheaded the development and implementation of operational procedures and process improvements to bolster efficiency.-Led projects and system implementations and improvements, supervised all back office functions related to account openings and mandate archiving and delivered training programs on branch operations for all staff levels across the bank.-Won the best service department award at the annual awards ceremonies in 2013 and 2014.

Sri Lanka

-Led daily operations of the branch, ensuring smooth service delivery and compliance with banking regulations.-Managed and mentored a team of banking professionals, promoting a high performance culture.-Devised action plans to achieve annual branch targets of with an increase of 20% in asset base, 10% in liability base, 20% in profitability, and 10% in other income.-Initiated public relations campaigns & cultivated corporate relationships by delivering superior customer service and canvassed 30+ high-net-worth new business accounts annually.-Identified and nurtured new relationships, achieving a 20% year on year increase in savings deposits.-Executed all marketing activities in the area & cross-sold bank products, ensuring sustainable profitability from existing relationships.-Ensured non performing assets remained below 5% of the asset book.-Communicated with customers, resolving all complaints and inquiries within 3 working days.-Monitored facilities granted, evaluated the recovery mechanism by identifying early warning signals, and implemented prompt remedial actions.-Fostered close relationships with internal departments to ensure seamless service delivery to client satisfaction.

Sri Lanka

-Conducted in-depth reviews of financial performance indicators for 12 branches, including profits and non-performing advances; devised actionable strategies that empowered branches to exceed annual goals and enhance overall financial health.-Conducted regional office audits on branches to guarantee zero audit lapses and reviewed on rectification of lapses highlighted in internal audits.-Reviewed all credit facility files and security documentation to ensure no pending documentation within one month of granting credit facilities.-Alerted the Regional Manager and/or higher management of unauthorized excesses, maintaining a branch excess position below 5% monthly.-Conducted Managerial Mentorship & development programs to enhance the productivity & performance of the Branch Managers.-Through strategic leadership and business development initiatives, conducted 6 public relations campaigns and 6 Corporate Social Responsibility projects annually & cultivated new corporate relationships.-Monitored facilities granted, evaluated the recovery mechanism by identifying early warning signals, and implemented prompt remedial actions to speedup the collections and recoveries.

Board Leadership Director Certification

Marketing

Acma, Cgma, Accounting And Business/Management

Bachelor'S Degree, Accounting And Finance

Master Of Business Administration - Mba, Human Resources Management And Services

Diploma In Banking & Finance

Credit Management