 Plan, direct and co-ordinate business development between Asia, Netherlands and European Region. Retain and grow existing business with agents and direct customers in the Netherlands, the European Region and APAC (Asia Pacific) Develop new agency and direct customer business in the Netherland and the European Region

• Manager of South East Asian projects and operations. Specializing in customer service and relationships.• Business development: Overseas agent development, improve existing business, and develop new trade lanes• Negotiate rates with local carrier and agents for cross trade business• Represent MBS at international industry events and conferences• Network marketing • Manage billing systems and debtors control • Business process owner of the new process implementation for shipping, warehousing, and distribution projects.

• Lead team to develop air and sea freight export, import, and cross trade business for Europe, Africa, South-West Pacific, Americas, and Asia• Identified and proposed strategic business plans for new trade lanes to generate more business• Relationship management of customers and international agents, predominantly through site visits• Oversaw the customer service department to ensure shipments are timely and efficient• Negotiated and obtain freighting rates from carriers• Planned and represented Alliance 21 at industry events and conferences both locally and abroad• Planned and managed corporate network marketing• Oversaw billing systems and debtors management.

• Actively participated and contributed to strategic business planning and operations planning. Took responsibility for implementation of plans• Negotiated transportation rates with carriers• Managed network marketing and client relationship development locally and abroad• Managed Alliance 21’s representation at industry events and conferences• Enhanced sales figures and meet set targets.

• Responsible for business strategy development, operational planning and implementation. Emphasis was placed on profitability and volume growth.• Advised customers on import and export regulations, and associated tariffs• Coordinated import and export requirements with internal departments to ensure customer satisfaction• Negotiated freighting rates from airlines• Oversaw billing systems and debtors management.

• Coordinated air cargo export for Asia & European regions• Relationship management of local & international agents and customers• Advised customers on import and export process, regulations, and tariffs• Monitored cargo transfers to ensure timely delivery, kept clients updated on changes• Costing and invoicing.

• Import and export departments - control airfreight and sea-freight logistics• Negotiated pricing, margins, and credit terms with airlines• Developed client relations and satisfaction through regular business calls to personalize services and to better meet customer needs.

• Prepared and managed financing documentation, controlled funding release milestones.• Coordinated progress reporting to stakeholders, namely German counterparts and fund donors• Edited articles for the monthly publication which was circulated to Government and external stakeholders• Coordinated and lead visitors and local and foreign donors on expeditions to project sites.