Joel O'Connor Email & Phone Number

New Brunswick, NJ, US

• Delivered 10M investment in GenAI to embed intelligence throughout MedTech Quality Systems resulting in over 3M in cost savings annuallyo Due to success of initial investment, 20M investment secured for 2025 to.
• Actively transforming the Labs space by replacing legacy products with single SaaS product across 30+ sites and 5 business units reducing legacy costs by over 2M per year annually
• Oversee roadmaps and strategy for portfolio of products that amount to 30M+ annually, driving focus on cost savings, digital transformation and high performing teams
• Member of the MedTech Quality Leadership Team acting as conduit between Quality and Technology, providing guidance, insight, negotiation and portfolio management to ensure investments are sound and executed flawlessly

New Brunswick, NJ, US

• Promoted to Director in November 2019 and currently manage a diverse team of six Product Owners and two Business Analysts who have direct responsibility for a 40M portfolio across three segments
• Responsible for defining, revising and shaping 3-5-year vision, strategy, and product roadmaps for all Quality Event Management products within my portfolio across the segments. Leading HPT first launch for Supply Chain.
• Took ownership, post go-live, of Enterprise Complaint Management (ECM) and led a turnaround by implementing a stable team concept and a seven-week release cycle that delivered enhancements and value at a blistering.
• In 2019, delivered a 10M aCAR for a new JJ Vision Complaint Management system which was implemented in December 2020. Reduced two systems and processes for Vision Care and Surgical Vision into one.
• Migrated Janssen Complaint team from TrackWise to PQMS in under six months, including data migration of open records into PQMS, saving the business 500K a year in TrackWise charges
• Led the CAR generation for the replacement of the Janssen QMS TrackWise platform with a Next Generation QEM ecosystem via a standardized RFI and RFP process. Started in December 2019 with 21 vendors and led the.

New Brunswick, NJ, US

Manage >12M portfolio of software products containing both Quality Event Management (QEM) and Complaint Management (CM) product lines. Software applications include applications developed on-premise using AssurX, Cognizant, EtQ, Remetrex, Siebel, and TrackWise platforms. SaaS platforms include MedVantage running on SalesForce.Oversee >20,000 globally users.

Raynham, MA, US

• Promoted to WW Manager - Quality Management Systems in March of 2017Acted as Product Owner for SCRUM team developing new GxP application on TrackWise platform (React) to manage recalls and field actions worldwide.o.
• Product backlog and product grooming throughout entire project
• Managing business team to ensure minimum viable product (MVP) was being delivered
• Delivering training plan and fully training all users world wide
• Change order creation for existing procedures
• System work instruction generation and adoption in QMS

Raynham, MA, US

Consulted as a Project Manager, Developer and 3rd level support for the medical device sector of Johnson & Johnson.Biggest accomplishments was to manage a project to develop an application to submit Medical Device Reports to the FDA via electronic submissions (eMDR) for 5 separate Complaint Handling modules. Responsible for project financials, including.

Johnston, Rhode Island, US

Acted as a Project Manager for several high profile projects. Also worked as a third tier support in the Windows Client Technologies group for 5000+ users worldwide. Was also responsible for the administration of the Marimba infrastructure while providing.Net development expertise in regards to wrapping packaged software for delivery.♦ As a project manager.

Owned a small business and acted as a Consultant in various roles across IT, Business and Quality for the following companies:American Power ConversionDePuy Synthes, a Johnson & Johnson CompanyEthicon, Inc., a Johnson & Johnson Company EtQ, Inc. Johnson & Johnson Corporate Division Johnson & Johnson Consumer Companies Inc. Lifescan, a Johnson & Johnson.

US

As a Consultant for BELL National, an educational non-profit in Dorchester, MA – May 2006 to March 2007:♦ Initiated, recommended, developed, and managed the move to SQL Server 2005 from Lotus Notes to enhance and improve reporting service and strategy, resulting in access to live data by management for better decision making.♦ Prepared project plan and.

Worked as a Consultant and completed several major projects using EtQ as a software platform. Played many rolesincluding infrastructure support, user support, developer and at time architect. ♦ Provided services that allowed the company to replace an outdated paper-based quality management system (QMS) with an electronic QMS that met all federal.

Johnston, Rhode Island, US

Danielson, CT, US

Bachelor Of Arts (B.A.), Psychology

Associate Of Arts (A.A.), Computer And Information Systems