Insan Ali Email and Phone Number

Application Support Developer, CIBC (IBM), Mississauga Jun/2018 to Aug/2019- Worked for the development, debugging, maintenance and support on banking applications RDCP/IMTM, middleware, Job scripting and scheduling in autosys server using Java, scripting tools, monitoring and performance activities using FeedHub, Axway tools ,and data perfection process through auto role and support, figure out root cause of the problems, diagnosis and implement the resolution for 14 channels including branch, ABM, mobile banking for CIBC, HSBC, NBC, PCF transactions through RDCP passport, NCR iTran, IMTM for EIPS, TLF, AIF, X9 file, XML files and archiving using Java and Unix shell scripting. - Service Now Ticket Management System -ITIL(Incident, Problem, Change Requests processes), tuning alerts , documenting all ticket issues and responding to vendor incident records, analyzing problems, and restoring service within Service Level Agreement (SLA), Apache, Oracle, SQL Server.- Identifying, resolving, and escalating problem trends, ensuring appropriate service and target levels were met, complying with ITIL processes and working with Infrastructure integrations (Servers, network, back-ups, storage, web services).- Application monitoring, troubleshooting, analyze logs, investigate issues, and identify problems based on prod, UAT, and SIT environment. Partnering with vendors (DXC,HP,NCR). Resolve problems, escalating issues as needed L3/L2/vendor, diagnosis problem for improvement and recommending for resolutions.

- Developing EDW database warehouse automation projects like SSIS package, Data Extraction and Comparison regression testing using VS2015, C#, Entity Framework, WCF, SOAP, SQL server management 2014 and PL/SQL Developer, UC4 messaging system and Delphix tools.

- Developed reconciliation and file format conversion applications using .NET, C# and WCF using test-driven design (TDD) to meet defined technical and business requirements and working closely with members of the development and QA teams to review requirements and implement solutions.- Developed unit and integration testing, application support and implementing total solution for Day 1 Cheque processing for CIBC inter branch, RDC channels including mobile banking, Commercial, Branch and ABM channels and other bank transactions through 'Image Exchange' using FIS, Citrix Receiver, VisionIP, NCR iTRAN machine, CPA standard X9 file format, HP ALM and Axway File Management tool, practices of Agile methodologies for CIBC cheque and remittance.- Status reporting to client's manager and participating in daily status call with team and client.

- - Developed and implemented two new modules of the existing windows application for Global Matrix, named MatrixQR(Matrix Quick Reports), using Visual Studio 2010 with C# and Sybase database for data modeling, stored procedures, functions, and triggers to create a free flow travel base reporting system. The user can select any columns up to thirty columns for creating a new report on passenger ticket, financial and management issues.- I am also giving full application support, monitoring all running reports, data replication, data update processing and technical support for MatrixQR, MatrixED and Imaging systems to the QA and customer service dept. for solving the client issue(s). - Recently, I have developed a web base of the same application (WebMatrixQR) for client demand for browser base interface using Visual Studio 2010, .Net Framework 4.0, C#, JS, Jquery, SOAP and Sybase for data modeling, stored procedures, functions, and Web services.- I am working on the existing application named ClientSuite that was developed by MySql, JSP and Java language. Now I am converting all tables’ definition, stored procedures (Total 185), functions, triggers, and indexes from MySql to Sybase and implementing all Java programming functionalities.

- Worked on progressive responsibility in database design, system test, production test, volume and performance test for the Client/Server WEB application for Magic Information.- Designed and developed eOrder, eWholesale easy sale application, database, data migration and web interface using Visual Studio2005, C#, WCF, XHTML, CSS, JavaScrip, SQL Server2008.- Contributed to technical team activities (design, modeling, prototyping, coding, testing, scripting, and implementing, supporting) in full-life cycle of products.- Provided application support, and implemented data administration policy, data collection, ETL using SSIS technology, database mapping, procedures, triggers and clients support.

Programmer Analyst/Systems Analyst, Bata Shoe Company (BD) Ltd 1994-2005 DMS (Depot Management System): - Database designed and developed of the vital management tools Depot Management System (DMS) using SQL, PL/SQL, ORACLE 9i and Developer 6i under SCO UNIX to assisted company in monitoring Depot sale, Stock and outstanding position and taking quick decision for action.- Developed user test plans and coordinate user demos, acceptance, and testing.- Developed and implemented data administration and system support policy, standards and models, data collection and data access rules, backup and restore policy.Share Management System:- Developed application software for data entry phase and post data entry phase; namely editing, tabulations, creation of Share Management database. The following software was used SQL, PL/SQL, ORACLE Database Management System for database, Developer 6i and MS Excel for Statistical Analysis, MS-PROJECT projects planning and monitoring. HRMS (Human Resources Management System):-Program developed of Human Resource Management System (HRMS) using the Java, HTML, CSS, embedded SQL, Crystal reports under Red Hat Linux to get all employees information-Designed and conducted workshops and training sessions for Data processing officers and HR staffs in understanding of information technologies and data analytic tools.RIMS (Retail Integrated Merchandising System):-Prepared projects documents, advised, formulated and implemented all information technology projects for clients. Also advised users on the most suitable hardware and software for different tasks, and maintain and enhance existing software for our clients.-Designed, developed, installation and implementation, scripting for Retail Integrated Merchandising System (RIMS) using MF COBOL and in running under SCO UNIX platform.

Programmer Analyst, SONALI BANK, BANGLADESH - Developed Programs in XL “C” for inter Branch Reconciliation under AIX.- Developed PMIS using CSP, COBOL, CICS & DB2 under VSE and AIX.- Developed Provident fund and Payroll using mainframe in VS COBOL, CICS, JCL and DB2.