-Single-handedly Conducted research and development, implementing Microsoft Intune and Microsoft Defender across the company for more than 200+ end-users.-Proactively monitored cloud billing for Microsoft 365, Azure, and GitHub, optimizing cost efficiency while maintaining essential services.-Working with the JIRA Support System and fine-tuning the Current System.-Conducted risk analysis and monitored risks, implementing preventive measures.-Helping with ISO 27001 implementation-Introduced and fine-tuned the hardware inventory management system using Snipe-IT, streamlining asset tracking and management-Successfully implemented the Microsoft Intune system, enhancing device management and security within the organization.-Demonstrated proficiency in administering GitHub, Atlassian, and Slack, fostering collaboration and efficiency among teams.-Developed and reviewed security policies to ensure a proactive and effective security posture.

-Administer and Manage Windows Server 2016-Created and managed more than 300 user accounts and groups using Active Directory,-Provide technical support to users and assist with resolving technical issues.-Participate in on-call rotations to provide support for critical production issues.-Maintain IT equipment inventory and documentation.-Procuring, Installing and Maintaining computer hardware and software system.

-Assisting staff with basic technical issues related to computers, printers, and other office equipment-Supporting routine maintenance tasks such as updates, backups, and system checks to ensure smooth operation of IT infrastructure.-Helping with network setup, configuration, and troubleshooting, including assisting with Wi-Fi issues and cabling.-Assisting in the installation, configuration, and updating of software applications used by the company