Technical consultant and point of authority for all things relating to Microsoft Lync and Skype for Business, including but not limited to planning & design, implementation & delivery, support & maintenance, training, public speaking, and other technical consultancy activities.• Technical presales and product demonstration of Microsoft UC solutions• Architect, design, and proposition of Microsoft UC solutions• Providing technical responses to Invitations to Tender (ITT)• Creation and delivery of content for technical webinars and in-person events• Building and maintaining relations with key vendors from across the Microsoft UC ecosystem• Creation of project plans, delivery documents, Scopes of work, and technical handovers• Execution and implementation of Microsoft Lync and Skype for Business projects• Classroom based end user and administrative training• Acting as a point of escalation for company sales staff, account managers, and service desk• Providing remote and on-site third line technical support for Microsoft UC clients• Advising on the strategic direction of the company in relation to Microsoft UC• Development of products and services to support and enhance Microsoft UC offerings• Providing 24/7 support for qualifying clients

Responsible for ensuring that all Data Migration activities were completed in accordance with the project standards for the MoD’s transition to a new Defence Information Infrastructure. • Overall responsibility of data migration for all assigned sites.• Accurate documented reporting of progress, issues and risks.• Coordination of all data migration work streams to ensure project targets are met.• Validation of all data migration outputs.• Chairing of data migration meetings.• Resolution of delivery issues before, during and after implementation with the appropriate resolver groups.

A System Administrator in the Royal Marines with a vast array of responsibilities both UK based and abroad, combining middle management and technical knowledge.• Day-to-day management of servers and network infrastructure.• Reviewing, implementation and instruction of Security Operating Procedures.• Hardware and Software procurement, including asset management and licensing.• Antivirus and Backup management.• Helpdesk management; all lines of support.• Data management and security.