I get customers. And businesses. But better than that, I use my toolbox to dig deeper and find insights about consumers that matter to your business. Insights that help businesses connect with consumers in meaningful ways. And once I make a tangible discovery, I deliver it in an actionable strategy that delivers results.SpecialtiesConsumer Research and Insights:B2B + B2C Surveys, NPS, focus groups, usability testing, ethnographic interviews Strategy:Segmentation, journey mapping, persona development, human-centered design, innovative thinking, marketing strategy, content strategy, digital strategyDigital:Website development, mobile marketing, social media, eCommerce, SEO/SEM