Carol Davis Email & Phone Number

Chestertown, MD

Design learning strategies and create eLearning, instructor-led training (ILT) and performance support.

Arlington, VA

• Initiated and developed learning templates and resources for a new center of excellence enabling analysts to improve their adult learning competencies as they train clients on the use of software solutions and other.
• Collaborated with SMEs, vendors and clients for instructor-led training (ILT), webinars and eLearning.
• Wrote training plans, storyboards and learning activities using an Agile | ADDIE approach.

Reston, VA

Led the design and development of ILT, eLearning and performance support for U.S. Government clients. Managed complex projects and collaborated with SMEs. Designed and developed content, eLearning and video scripts, instructor and learner guides, learning activities, practical work assignments including "live" and virtual networking, rubrics and exams..

Reston, Virginia

Managed and led multiple eLearning and ILT projects for FEMA.

Reston, Virginia

Designed and developed training for U.S. Government clients.

Washington, DC

Managed the development of eLearning and ILT for CLIA member travel agents enabling them to work more productively and promote the value of cruising to the traveling public. I designed ILT as well as eLearning using Articulate Storyline 2.

Fairfax

Co-designed the Visit Fairfax Ambassador program, developed the training materials and taught hotel managers and staff, Fairfax County Public high school students, George Mason University staff, Northern Virginia Community College students and Washington Dulles International taxi cab drivers. Ambassadors learn about Fairfax County tourist sites so they can.

Fairfax, VA

Helped clients identify whether training or another type of intervention was an appropriate approach to improving performance. Collaborated with stakeholders to determine the objectives, content and learning strategies and develop ILT, eLearning, a webinar and performance support.Services included:...Instructional design...Leadership, customer service and.

Mclean

Promoted the program benefits and graduating students to employers during networking meetings and presentations to community groups. Taught customer service skills and coached students in interviewing tips.Training Futures prepares people for administrative support, medical office and customer service positions. Through a partnership with Northern Virginia.

Designed regulated, technical and soft skills training programs including feedback, communication and customer service. Our division, Tissue Services, was primarily responsible for designing training for our staff who performed tissue transplantation and obtained informed consent from the next-of-kin.

Vienna, VA

Collaborated with the firm's managing partners, manager and staff during design, development and evaluation of regulated training programs including the financial services, insurance, health care and gaming industries.

Ms, Adult Education & Human Resource Development

Ba, Industrial/Organizational Psychology

Graduated with Distinction