• Recruiting employees and internship students in identifying whether the jobs aresuitable with the requirement needed for the main office and client’s project as inJobstreet, Indeed, Facebook & EIS jobs portal.• Screening and interviewing candidates to determine whether applicants have thenecessary qualifications for the recruitment and making decisions to accept them ordirectly loop them to the project managers and clients to decide on hiring thecandidates or not.• Handling employee relations between the managers and their staff and consultingtraining, advice to the project and sales managers on how to handle their staffregarding their performance achievement.• Doing paper works, preparing and record employee offer letters, warning letters,evaluation & performance improvement plans, and termination letter based onmanagement, managers, and clients’ instructions with discussions.• Consult and have disciplinary procedures on behalf of the management with clientsand employees. Conducts minutes of domestic inquiry at the same time for the staffworking directly under clients.• Managing employee and labor relations as in dealing with several labor casesregarding disputes between employees and employers on behalf of the client projectsat labor offices.• Evaluate staff performance based on management needs and inform and discuss withmanagement level on what next steps to be taken.• Planning rewards and benefits to the employees who achieve the target for themonthly rewards for project and sales staff and execute it.• Independently making decisions in HR relations with management approval.

Travel Guide cum Photographer | March 2023 – June 2024 • Led group tours & conducted daily guided tours for groups ranging from 10 to 15 people, providing engaging and informative commentary on historical and culture of South Korea, and natural attractions while in tour.• Trained as a professional photographer taking clients pictures using DSLR camera at each popular location with a keen eye for detail, specializing in capturing stunning visuals and creating memorable images through various styles and techniques.• Schedule an organized daily itinerary to visit nearby locations efficiently for each place, minimizing transportation time and maximizing customer enjoyment.• Delivered exceptional customer service by promptly addressing and resolving any issues or concerns, ensuring a positive travel experience for all clients.• Managed travel entrance fees, hotel payments, ticketing, and car rentals. Entrusted with handling and overseeing company cash transactions.Customer Support | March 2023 – June 2024 • Liaise potential clients & closed sales by engaging with leads provided from management promotions through WhatsApp, converting inquiries into confirmed tour bookings.• Managed booking schedules, processed payments, and maintained detailed records of tour activities for each season. • Offered travel suggestions and packing tips to clients, ensuring they were well-prepared for their trips.• Administrative support by managed booking confirmations and responded to client inquiries via email, ensuring a smooth and efficient booking process.• Followed up with clients regarding outstanding balances, ensuring timely payments and shared detailed itineraries with clients, ensuring they had all necessary information for a seamless travel experience.• Successfully contributed 60% of total customer bookings for three consecutive seasons, which has a significant impact on overall company performance.

A Japanese real estate company based in Tokyo, Japan where one of the branches is located in Malaysia. Experience in the Department of Marketing with a minor in HR.Sales & Marketing - Do a mass calling for real estate agents in Malaysia, and Thailand to be a Sales Agent for property in Malaysia & Thailand. Contacting Japanese customers for their property on sales to listing on the Company website. Prepare an event by contacting Property agents in Singapore & Cambodia to attend a seminar for the project listing of the company. Schedule & meet up with the potential customer for the on-sale property in Malaysia.HR - Screening & inquire in overseas universities all over the world for recruiting Internship students for the Japan branch & Malaysia branches. Conduct an interview with the intern students in Malaysia.Great & good environment of colleagues & unforgettable experience. Potential career growth.