Intan Pratama Email and Phone Number

• Streamlined operational workflow for optimization. Increased work efficiency and scalability for more than 100% by developing a Performance Tracker using spreadsheet formula• Became Project Leader to redevelop internal main guidebook• Initiated to investigate and rebuild suitable policies, moderation flow, & push notification warnings towards violated contents• Performed content moderation to ensure User Generated Contents are in line with safe space policies (5500+ contents)• Established regular reporting to keep stakeholders up to date on progress, findings, and recommendations by providing quantitative and qualitative data of users growth and behavior• Content management. Responsible for launching, editing, sorting (featuring) and removal of contents• Cross-functional collaboration with other teams (Program, Outreach, User Relation, Development, Data) to mitigate, monitor and resolve low performances campaigns or disqualified actions, also to discuss, analyze and resolve usability issues and admin web improvement

• Developed comprehensive performance and budget reports of 33 subsidiaries for use of operational team managers• Conducted predictive & diagnostic analysis on over 70 estates and presented findings to top-level management• Supported controlling and monitoring function by compiling and analyzing estate & mill operation reports• Took detailed minutes for several meetings• Visited Central Kalimantan Area to take helicopter view to see and experience operational process from FFB to CPO, learned about work activities and culture within workers and communities• Attended various internal training starting from EHP Academy (Agronomy), Operational Budget Training, IT and System Training

• Learned about sociopreneurship and helped Product Development Division to conduct brand activation event & create visual content for product’s marketing

• Planned, designed, executed marketing strategy to attract customers especially through digital channels (Social Media Organic)• Created engaging copy, visual and video contents to drive brand awareness and maintain customer relationship• Engaged local communities as a form of performing community marketing strategy• Supported operational activities during events and peak hours