Brandon Townsend Email & Phone Number

Houston, Tx, Us

Houston, Texas, Us

Key Accomplishments•Direct team as SME (Subject Matter Expert) identifying KPIs (Key Performance Indicators) and developing Marketing Strategies based on identified KPIs. Use Advanced SEO Techniques to Push specific products to the desired target audience in a niche Market.Developed and Implemented Strategic Marketing Campaign that has resulted in a time and cost savings of approximately $77K within an 8 month period. In addition, there has been a 4% increase in Sales Revenue. ROI (Return On Investment) for entire Ad Campaign is currently up 7% from previous year.•Direct Team as SME for all phases of the Ecommerce Project Life Cycle. Create action items to drive conversion rates. Identify niche products that drive sales revenue based on Google Analytics Forecasting. Project Management efforts have resulted in the delivery of a revised and streamlined Ecommerce site that can be managed remotely and content updated by non-technical staff.•Conducted Trade Studies of Engineering Hardware/ Software that resulted in well-defined assessments and streamlined functionality that directly resulted in a 17% cost savings during the procurement phases of several projects.•Manage hardware and software licenses successfully used analytic metrics to provide technical solutions and reduce preventable loss & downtime by 8 percent annually.

Bethesda, Md, Us

IT Systems Engineer & Project Management 8Yrs EXP• Lead team project (2-3 Engineers) in cross-training and development of new automated tools, and processes. Team effort resulted in a Time & Cost Savings of 40 manual hours per week a savings of approximately $70K annually. • Responsible for Trade Studies of Engineering Hardware/ Software. Trade Study efforts resulted in well-defined assessments in addition to streamlined functionality which directly contributed to Cost Savings during the procurement phase.• Manage assets worth approximately $700K• Provide Real-Time Technical Support for 12+ NASA Human Space Flight Missions• Manage Corporate Policies, OSHA Safety Procedures, and Work Instructions.• Responsible for significant contributions to the design, development, testing, quality, and Performance assurance of integrated systems in a Large Space Flight Facility• Create training documents and procedures and provide to team members to increase work quality and efficiency• Develop and sustain team SharePoint site inclusive of administration, document archival, and work flow management

Bethesda, Md, Us

Performance Engineer 8Yrs EXP• Technical Leadership of SAS Database Administration, maintenance, sustainability, and database queries.• Provide Real-Time Technical Support for 14 NASA Human Space Flight Missions• Contribute to design of LAN subsystem architecture, intricate knowledge of hardware, tests, operation procedures, anomaly reports, performance requirements, and performance metrics.• Responsible for review/verification of requirements used to implement proposed changes to system architecture and functionality.• Evaluate policies and procedures to thoroughly weigh impacts on requirements. Generate Metrics and Custom Reports to validate and provide justification for proposed changes.• Responsible for three regular recurring Performance Engineering functions on the LAN in the NASA Mission Control Center: data collection from CISCO Switches/Servers, capacity planning/metrics analysis and system performance troubleshooting. This includes collecting system-level statisticsfrom 400+ workstations, servers, front-end processors and network devices on the LAN (Local Area Network). • Resolve technical issues involving end users, suppliers, and engineering specialist• Applied scripting/programming expertise to automate and streamline system related functions • Consult with customers and interact with end users to define the most cost effective subsystem requirements

Participated and made significant contributions to a team of Technical Writers commissioned to create a database comprised of White Papers and Design Specifications on behalf of Johnson Space Center. The project resulted in the successful on time delivery of 7700 pages of technical documentation.

Bachelor Of Science (B.S.), Electrical Enginner

Associate Of Science (A.S.), Computer Science