Nathaniel Palmer Email and Phone Number
Nathaniel Palmer work email
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Nathaniel Palmer personal email
Nathaniel Palmer is the CEO of Infocap®, a leading innovator in Intelligent Automation technologies. He is a pioneer in automation and digital transformation, serving as Chief Architect to several of the largest and most complex initiatives across government and private industry, totaling over $3.5 Billion in research and development.Nathaniel was the co-founder of an Inc. 500 company, the first consultancy to focus on the process automation marketplace, which led the sale of that business to a $1B government contractor. He has since held leadership roles at Perot Systems, SRA International, and Serco, serving as the executive leader responsible for leading the solution design supporting successful pursuits at GSA, U.S. Navy, U.S. Secret Service, Veteran Affairs, U.S Treasury, FDA, CMS, and other HHS agencies, together totaling over $2 billion in total contract value captured during the last 15 years. He is a growth- and scale-focused leader, having built professional services teams from zero to 100+ and having deployed process automation solutions to tens of thousands of users worldwide. A best-selling author, speaker, practitioner, and rated as the “#1 Most Influential Thought Leader in Business Process Management (BPM)” by independent research. He has co-authored 15 books on technology and business transformation including "Gigarends" released Feb'24 which reach #1 for AI on Amazon's Hot New Release, plus “Intelligent BPM” (2013), “How Knowledge Workers Get Things Done” (2012), “Social BPM” (Future Strategies), “Excellence in Practice (2007), as well as the “Encyclopedia of Database Systems” (2007) and “The X-Economy” (2001) and "Mastering the Unpredictable" which reached #2 on the Amazon.com in 2008. He is the 2019 recipient of the “Marvin L. Manheim Award for Significant Contributions in the Field of Workflow” and an “Innovation Pulse Award” for his pioneering work in Intelligent Automation, as well as the first individual awarded “Laureate in Workflow.” His work on the CMS Eligibility Support program won the “Global Excellence in Case Management” award (2017) and he was a finalist for the Fierce Healthcare Innovation award (2018). He is highly sought speaker at leading industry forums, such as those by Gartner, Forrester, RoboBusiness, AIIM, IDP Summit, 1105 Group, and has been featured in national media such as CIO, Fortune, NPR, and The New York Times.
Infocap
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CeoInfocap Oct 2023 - PresentWashington, Dc, UsInfocap™ lives at the intersection of AI and Intelligent Process Automation, with more than decade’s experience delivering an expanding array of innovations with Intelligent Document Processing (IDP) and Robotic Process Automation (RPA). Every day, millions of people access critical services through solutions built and powered by Infocap. Our team is a trusted partner to government agencies and commercial enterprises. Our customers include leading public health agencies, with our team supporting the critical missions of the Centers for Medicare & Medicaid Services (CMS), Veterans Benefits Administration, the Dept of Health and Human Services (HHS), as well as the California Dept of Public Health and its public health mission at Covered California.
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Director, Solution ArchitectureSerco Mar 2015 - Oct 2023Hook, Hampshire, Gb• Leads diverse team of 75+ Consultants, Architects, Analysts and Developers; • Through a service portfolio with offerings across BPM & Case Management, Operational Intelligence, and Decision Management.• Supporting over $300 Million in annual global program revenue. -
Chief Architect, Business Solutions & ServicesSerco Mar 2015 - May 2016Hook, Hampshire, Gb• Responsible for design, approach and methodology large-scale program involving investments of $1 Billion or more• Led business transformation and process re-engineering tiger teams • Managed solution architecture across complex systems and business process automation initiatives • Successfully launched new practice areas and IT/application modernization efforts• Served as company-wide subject matter expert on BPM & Case Management
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Executive DirectorWorkflow Management Coalition Oct 2006 - May 2019Founded in 1993, the Workflow Management Coalition (WfMC) was a global organization of adopters, developers, practitioners, and research groups engaged in Workflow, Business Process Management (BPM) and Adaptive Case Management, as well as business process simulation and optimization.
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CtoBusiness Process Management, Inc. Mar 2013 - May 2015Women-Owned Small Business With Global Operations Focused on BPM and Digital TransformationKey clients included AINS, Appian, CEdge, EMC, IBM, Living Systems, OpenText, Oracle, Pegasystems, Red Hat • C-level advisor on business strategy, technology trends, as well as sales and go-to-market tactics. • Retained solution architect, domain/subject-matter expert, and reviewer for large strategic bids.• Highly sought after speaker for business development roadshows and other customer-facing events, organized by technology industry market leaders as well as media such as 1105, WIS, and others.• Developed white papers and business cases to help shape customer strategy and program direction, as well as facilitates workshops, sprints and requirements gathering sessions with customers and internal teams.
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Principal & Bpm/Soa Practice DirectorCsra Inc Sep 2008 - Mar 2013Falls Church, Va, Us• Served as operations manager for a horizontal practice area, responsible for business development and forecasting, strategy and direction, staff development and recruitment. • Led partnering and channel management for all business partners across the practice, including software suppliers, subcontractors and other primes; manages partners and subcontractors in both bid efforts and execution. • Delivered solution architectures and technical designs for large IT projects sized in excess of $100M, trouble-shooting solution delivery for large-scale and highly-complex solutions, as well as defining COTS components, integration points, deployment plans and staffing configurations for all ranges of BPM and SOA deployments within the practice group and across the organization. -
PresidentTransformation+Innovation Dec 2005 - Sep 2008Demonstrated track record of identifying and winning business through with a network of partners and subs.Built advisory services practice with repeat clients in U.S. and abroad, focused on an audience of CEOs, CTOs, and investors; established network of consultants (worldwide) with recognized leadership in key areas of process management.Lead comprehensive coverage across the global BPM market through the acquisition or management of sector leaders; building one of the single largest networks of BPM buyers, vendors, consultants and experts.Launch scalable market research capacity with operations in the U.S., India, U.K. and the Philippines; capabilities include advanced statistical analysis and chart development.Founded an annual conference (since 2006) on Business Transformation featuring leaders such as Undersecretary Thomas Modly, CIO and Deputy Director of National Intelligence Dale Meyerrose, BTA Director David Fisher, and many other recognized leaders.
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Director, Business ConsultingPerot Systems Corp Dec 2003 - Dec 2005Managed multiple lines of business in consulting and education; served as go-to contact for BPM on new bids and existing customer sites; vetted new vertical opportunities as well as potential service offerings and 3rd party relationships.Developed a packaged set of training and consulting methods called the BPM Bootcamp, delivered to variety of teams representing Perot Systems staff, internal practitioners among end user organizations (both commercial and government) as well as other service providers; developed the industry’s first practical certification program, the BPM Blackbelt.
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Vice President And CtoDelphi Group Feb 1992 - Dec 2003Joining as a research associate in March of 1992, then quickly rose to the position of Vice President and a principal shareholder by building several profitable lines of business, including a global consulting practice with over 200 clients across North America, Europe, and Asia-Pacific.
Nathaniel Palmer Education Details
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Bentley UniversityInformation Systems; Business Management -
Saïd Business School, University Of Oxford
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Babson CollegeBusiness Administration; Entrepreneurship
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Santa Barbara High School
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Mit Sloan School Of ManagementFinance And Commercial Investment
Frequently Asked Questions about Nathaniel Palmer
What company does Nathaniel Palmer work for?
Nathaniel Palmer works for Infocap
What is Nathaniel Palmer's role at the current company?
Nathaniel Palmer's current role is Experienced Transformation Leader, Focused on Building Extraordinary Teams and Delivering High-Value Innovative Services.
What is Nathaniel Palmer's email address?
Nathaniel Palmer's email address is na****@****rco.com
What schools did Nathaniel Palmer attend?
Nathaniel Palmer attended Bentley University, Saïd Business School, University Of Oxford, Babson College, Santa Barbara High School, Mit Sloan School Of Management.
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