Dynamic, success-driven and self-motivated professional with significant years of experience in providing an exceptional performance in utilizing experience and excellence in troubleshooting. Expertise in developing and managing long-term relationships through excellent customer service, follow-through, and attention to clients’ needs Interacted with customers to provide information in response to inquiries about products or services and to handle and resolve complaints Assisted people decide what types of products or services would best suit their needs Effectively resolved problems at all stages of the customer life cycle Prioritized and organized daily follow-up to ensure timely resolution Combined organizational skills with the ability to plan and manage diverse business relationships Equipped with excellent work ethic; possess strong sense of responsibility and leadership with commendable track record of dependability, pooled with absolute integrity Articulate communicator across diverse groups and at all organizational levels Recognized for professionalism, positive mental attitude and commitment to excellence Possess Secret Clearance by U.S. government
Listed skills include Customer Service, Windows, Microsoft Office, System Administration, and 14 others.