At taam Insights we partner with startups and SMBs to help them overcome challenges, grow and be digitally successful by utilizing user- / customer-centric approaches.For example, we have:- Successfully delivered new CRM selection and adoption, brand re-positioning brand stewardship and a new web site for a current SMB client- Achieved 133% cumulative savings over 2 years in operational and risk-related costs for a new European insurer- Increased online lead generation by 800% just via redesign and social media strategic upgrades And for larger enterprises, we have:- Led research to feed design, increase usage and satisfaction for the new global Penske Intranet- Successfully supported change management towards major technology platform overhaul at GSKThese very diverse client challenges were resolved using user-centric approaches and methods.That's what we love to do and what we can help you leverage as well. We help clients harmonize human and business needs. We deploy a blend of research, user-centered design, qualitative and quantitative analytical methods as needed, which result in improved, more effective designs and services.When asked to implement our insights with UX and design, we gladly oblige. Previously, as a Creative Director at Agency.com and Medical Broadcasting Company (now DIGITAS health), I have worked on accounts such as Colgate US, Sprint, Boeing, Keyspan Energy, Sirius Radio, Sanofi-aventis Astra-Zeneca, Takeda, and won 2 (in 2005) awards for online healthcare websites for branded and unbranded properties.As a CD/UX Strategist I worked with clients such as Credit Suisse, Glaxo Smith Kline, Rockport, iRobot, Dupont and Sealed Air for both B2B and B2C projects as well as large-scale, enterprise-level projects. And won e-commerce site awards in the process (Rockport).
Listed skills include User Experience, Information Architecture, User Interface Design, User Centered Design, and 28 others.