Data Analyst
CurrentAccomplishment include;• Spearheaded a major pricing restructure by redirecting focus on consumer willingness to pay instead of product cost; implemented a three-tiered pricing model which increased average sale 35% and margin 12%• Coached 10 summer interns and launched a mentorship program for new joiners in the Head office• Extracted operational data from disparate sources such as databases, spreadsheets, and BI tools to create visual dashboards; resolved manual data analysis time by 60%• Developed and deployed a suite of custom dashboards using POWER BI that reduced manual report preparation time by 80% and enabled real-time performance tracking of 20+ KPIs• Conducted a comprehensive audit of the company's operational processes, identifying key areas of improvement that increased team efficiency by 30% and reduced operational costs by 50%• Directed and delivered interactive workshops on data analysis tools and techniques to 10+ team members, resulting in a 25% increase in team efficiency and a 20% reduction in errors• Applied advanced data analysis techniques to reduce customer churn rate by 25%; developed predictive models using machine learning algorithms to anticipate customer needs and improve retention rates