Kyler H. Email & Phone Number

Riverton, Ut, Us

Riverton, Utah, United States

› Acted as the lead engineer to architect and implement a new data warehouse for Global Fleet Management that supports complex international operations in 154 countries› Supported Global Fleet Management to migrate ETL services to Azure cloud technologies› Supported and maintained three data warehouse ETL’s while assisting with a large multi-year data migration for Global Fleet Management

Salt Lake City, Utah, United States

› Managed project to rearchitect Publishing Services Data Warehouse; expect 30% reduction in ETL downtime and 50% faster resolution time during ETL failures› Rearchitected Publishing Services Data Warehouse; extensive SQL Server and SAP Data Services development; thorough collaboration with four Publishing Services divisions and three external BI Engineers; review and enhancement of documentation› Troubleshoot problems with team members in Tableau, SQL Server, SAP Data Services, Python, or API Web Services to drive resolution quickly and accurately

Riverton, Ut

› Took the lead to meet the GSC’s need for ticket segment data by communicating strategy and vision for changes in ServiceNow all the way to the reporting tool and followed the vision through development for 78% of GSC tickets—the remaining 22% are in development› Translated the GSC business need for location data, and identified areas where expert consultation from BI Engineers was needed, to ultimately deliver a robust solution› Managed and balanced the needs and priorities of the GSC, the reporting team, two ServiceNow development teams, and three BI teams—successfully moving forward the GSC’s priorities without disrupting individual team strategies› Reviewed the data integrity and data quality of the GSC Business Intelligence pipeline, and made recommendations for improving requirement analysis and data quality

Seattle, Washington, United States

› Built ad hoc and automated reports using source data from Virtuoso’s Data Warehouse (Microsoft SQL Servers), OLAP Cube, Microsoft Exchange Mail Server, Apache SOLR, and Dynamics CRM utilizing languages such as SQL, Python, R, and PowerShell› Frequently worked within our data warehouse to troubleshoot, report bugs, and work with customers and internal stakeholders to meet their reporting needs.› Managed a large product enhancement for supplier and travel agent reviews in the Virtuoso network, resulting in review response rate increase of 86%› Created financial forecasts for potentially viable products, perform ROI analysis, and present recommendations to executives for strategic corporate decision-making› Collaborated with third-parties on website integrations and services› Planned and executed Google Tag Manager integration for a web application› A/B testing; design, setup, and analysis to find effective new content and enhanced designs

Seattle, Washington, United States

› Reduced errors in critical matching algorithms within a BI Data Warehouse by 80%› Worked with an external team in India to design a database for reporting financial production data from our suppliers› Led international team to coordinate, implement, and test automated invoice validation system; reducing overhead for product by 18%

Utah County, Ut

› Diffused tension in high emotion situations› Communicated well with coaches, athletes, parents, and audience during high intensity intervals

Provo, Utah

› Mentored 120 individuals, directed them to educational and personal development resources to achieve goals› Collaborated with 8 major university departments including professors and advisors› Trained new peer mentors through formal and informal training and development

Provo, Utah

› Collected and organized school district data from school board members across the United States› Paper on gender inequality in deliberative decision making co-authored with Princeton University professor

Charleston, Sc

› Supervised 26 representatives for 14 months, personal interviews every 6 weeks, training every 3 weeks› Increased performance in two of seven KPI’s by 44% and 25% by improving weekly reporting› 48 weeks of one-on-one leadership training; trained 4 representatives in 12-week leadership courses

Mountain View, Wy

› Implemented online reservation system, increased occupancy rate by 20%› Managed production of company website, in one year 9.8% revenue from website leads› Cut food production costs by 5% and increased food inventory turnover by 15%

Mountain View, Wy

› Founded and managed photography business, produced $5,000 revenue that funded part of college education

Bachelor Of Arts, Political Science, International Political Economy

Activities and Societies: Management Consulting Club, BYU A Cappella Club› Time series analysis on employee Health Insurance Benefits.

Master Of Arts, Industrial And Organizational Psychology

Activities and Societies: Center for Leadership Research & Development› 3-month organizational change consulting project with local.