Inés Luna Baena

Inés Luna Baena Email and Phone Number

Directora en Walter Haus @ Walter Haus
spain
Inés Luna Baena's Location
Barcelona, Catalonia, Spain, Spain
Inés Luna Baena's Contact Details

Inés Luna Baena personal email

About Inés Luna Baena

I am a professional with more than 25 years of experience leading important internal organizational changes, developing and implementing new operating models and management platforms in multinational companies in the real estate, banking and financial services, contact center, pharma, technology and consulting sectors.My profile, which combines extensive experience in financial analysis and operational management, has given me a multidisciplinary approach and a very transversal vision, which allows me to bring unique value to organizations. Most of my professional career has been spent in Executive Management, which has allowed me to acquire a strategic vision of the decisions to be taken, detecting their implications in other areas and effectively managing the coordination of departments and teams, especially in situations of internal organizational changes.I consider myself a committed, collaborative, empathetic and very customer-oriented professional. I am rigorous, perfectionist, tenacious, analytical and very executive. I have extensive experience in managing teams (up to 80 people), in the management, definition and improvement of massive processes in high-growth environments, and in the management of transformational projects in the organisation. My leadership style is cohesive and integrative, prioritising the growth and development of people and results orientation.

Inés Luna Baena's Current Company Details
Walter Haus

Walter Haus

View
Directora en Walter Haus
spain
Website:
walterhaus.es
Employees:
19
Inés Luna Baena Work Experience Details
  • Walter Haus
    Director
    Walter Haus Dec 2024 - Present
    Barcelona, Catalonia, Spain
  • Albatros Luxury Real Estate
    Rentals Asset Management Director
    Albatros Luxury Real Estate Jul 2023 - Nov 2024
    Barcelona, Cataluña, España
    Reporting to the company's management and leading the rental business, my main functions are:- Strategy Development: Define and execute the lettings strategy, aligned with the company's commercial objectives.- Team Management: Supervise, motivate and train the lettings team, ensuring a high level of performance and customer service.- Customer Relations: Establish and maintain strong relationships with landlords and tenants, ensuring their satisfaction and loyalty.- Market Analysis: Conduct market research and assessments to identify trends, opportunities and set competitive prices for the products in our portfolio.- Marketing and Promotion: Design and execute specific marketing campaigns to attract tenants, using online and offline tools.- Contract Negotiation: Oversee the negotiation and drafting of rental contracts, ensuring compliance with legal regulations and the interests of the parties.- Property Management: Coordinate the maintenance and presentation of rental properties, ensuring they are maintained in optimal condition.- Reporting and Analysis: Reporting on lettings performance, analysing data and KPIs for decision making.- Regulatory Compliance: Ensure compliance with regulations and standards related to rental properties.
  • Haya Real Estate
    Operations Director. Rentals Asset Management
    Haya Real Estate Jan 2022 - Jan 2023
    Madrid / Barcelona
    Leading an internal team of more than 50 people and a portfolio of more than 30,000 assets under management. As main challenges to highlight, the leadership in the transformation process of the entire Rentals Asset Management area. Designing and implementing the new operational management model (structure, people, suppliers, collaborators and material resources) with the aim of seeking efficiency and effectiveness in each and every one of the processes of the different areas of management:- Operational back office. More than 3,500 operations/year (Formalization of contracts, assignments, awards, regularizations, subrogations, addenda, expirations and terminations).- Invoicing and guarantees. More than 80M of annual invoicing.- Delinquency, both amicable collection and collection of the delinquent portfolio. 11,000 files under management.
  • The Double E. Exceptional Event Designers
    Managing Director
    The Double E. Exceptional Event Designers Feb 2019 - Jan 2022
    Barcelona Y Alrededores, España
    We design and produce all kinds of corporate events, annual conventions, shareholders' meetings, presentations, cycle meetings, sales meetings, trainings, product launches, incentives, etc. Let's generate engagement, we apply strategy and real measurement in all our events. We work face-to-face, hybrid and virtual format.As a great differential value, we analyze and propose ad-hoc strategic plans on how to apply sustainable actions (economic, social and environmental) in events and communication actions, linked to the Sustainable Development Goals (SDGs) of the 2030 agenda and the reduction and / or compensation of CO2, digital CO2, water and ecological footprints.
  • Servihabitat
    Customer Experience, Branding & Research Director
    Servihabitat Sep 2016 - Dec 2018
    Barcelona Y Alrededores, España
    To organize and direct the management of the department, by leading an internal team of 2 people plus the coordination of external teams, creative agencies and research institutes.To define and implement the annual study plan, by identifying and analysing in depth the touch points of the costumer journey to carry out improvement actions plans to help improved sales conversion rates.To define and to implement the company’s commercial communication creative line.Organization of the various annual events of the company: Brand launch, sales network conventions, exhibitions and congresses.
  • Servihabitat
    Costumer Management And Recovery Director
    Servihabitat Apr 2015 - Sep 2016
    Barcelona Y Alrededores, España
    Leading an internal team of 12 people plus the coordination of an external team of more than 50 people with a presence throughout the national territory. Main tasks:• Define, implement and coordinate the management strategy of the company's rental portfolio. (30,000 rental agreements)• Creation and automation of management processes. (Formalization of contracts, renewals, subrogations, terminations)• Creation and implementation of new delinquency management processes, both judicial and extrajudicial recovery of the delinquent portfolio.• Define and execute the annual retention and loyalty plans of the client portfolio.
  • Servihabitat
    Social Rental Director
    Servihabitat Jan 2014 - Apr 2015
    Barcelona Y Alrededores, España
    Leading an internal team of 7 people plus the coordination of an external team of more than 35 people with a presence throughout the national territory. Main tasks:• Creation of the new Social Rental area of the company. Designing, defining and implementing the new operations formalization circuits. (6,000 annual case files)• Creation and training of a new work team.• Reputational risk management derived from the activity of the Area.
  • Servihabitat
    Senior Business Controller
    Servihabitat Jul 2011 - Jan 2014
    Barcelona Y Alrededores, España
    Deputy Asset Management Director, responsible for the analysis and reporting of the area. Main tasks:• Business monitoring, identifying key levers and analyzing their deviations to propose actions and improvement measures, with the objective of contributing to the company's growth.• Preparation and analysis of weekly reporting (sales, gross and contribution margins, analysis by channel / product / client / project).• Design and monitoring of KPIs for the Sales and Marketing area and support for business processes.• Preparation and monitoring of the Budget and Forecast.
  • Citi
    Financial Planning, Analysis And Control Manager
    Citi Feb 2006 - Dec 2010
    Barcelona Y Alrededores, España
    Plan, organize, direct and control all activities related to the management of the department, by leading a team of 8 people and reporting directly to CFO. My tasks were based on the leadership of the entire financial process, analysis of monthly results and deviations from de Budget. Also leading the annual process of preparing the Budget and its monthly review.
  • T-Systems Iberia
    Senior Financial Controller
    T-Systems Iberia Jun 2004 - Feb 2006
    Barcelona Y Alrededores, España
    As a member of the Controlling and Reporting department my tasks were based:• Preparation and monitoring of annual budgets and forecast.• Analytical accounting, calculation and analysis of deviations.• Analysis of the operations account.• Project analysis and follow-up.• Closing Estimates.• Cost analysis by department and business areas.• Monthly reporting to the Management Committee and quarterly to the Headquarters in Germany.
  • Salvat
    Senior Financial Controller
    Salvat Jun 2003 - Jun 2004
    Barcelona Y Alrededores, España
    Controller deputy Financial Control Director, tasks performed:• Preparation and monitoring of annual budgets and Forecast.• Analytical accounting, calculation and analysis of deviations.• Preparation and analysis of the operating account.• Product costing and Price valuation.• Closing Estimates.• Cost analysis by department and business areas.• Reporting
  • Hp
    Junior Financial Controller
    Hp Mar 2001 - May 2003
    Barcelona Y Alrededores, España
    Junior Controller in the Analytical Accounting Department, tasks performed:• Preparation and monitoring of annual budgets and Forecast.• Analytical accounting, calculation and analysis of deviations.• Preparation and analysis of the operating account.• Product costing and Price valuation.• Accounting and reconcile inventory movements.• Activities related to monthly closings.• Analysis and reconciliation of assets, liabilities and expenses.
  • Arthur Andersen & Co.
    Analytical Accounting
    Arthur Andersen & Co. Sep 1999 - Mar 2001
    Barcelona Y Alrededores, España
    • Activities related to monthly closings.• Inventory reconciliation.• Analysis and reconciliation of assets, liabilities and expenses.• Invoicing and posting of the sale of material.

Inés Luna Baena Skills

Cambio Organizacional Finanzas Estrategia Empresarial Finance Inversiones Estrategia Mejora De Procesos De Negocio Liderazgo Liderazgo De Equipos

Inés Luna Baena Education Details

Frequently Asked Questions about Inés Luna Baena

What company does Inés Luna Baena work for?

Inés Luna Baena works for Walter Haus

What is Inés Luna Baena's role at the current company?

Inés Luna Baena's current role is Directora en Walter Haus.

What is Inés Luna Baena's email address?

Inés Luna Baena's email address is il****@****ail.com

What schools did Inés Luna Baena attend?

Inés Luna Baena attended Eada Business School, Euncet, Universitat Pompeu Fabra - Barcelona, Universitat Pompeu Fabra - Barcelona.

What skills is Inés Luna Baena known for?

Inés Luna Baena has skills like Cambio Organizacional, Finanzas, Estrategia Empresarial, Finance, Inversiones, Estrategia, Mejora De Procesos De Negocio, Liderazgo, Liderazgo De Equipos.

Who are Inés Luna Baena's colleagues?

Inés Luna Baena's colleagues are Carlos Joaquin Oliva Rodríguez,, Jonathan Moyano Rossi, Jorge Pérez, Josué Fernández Samón, Veronica Nicoleta Grama, Patricia Suárez Rivero, Lorena Hernandez.

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