Ionut Bucsa Email & Phone Number

Cluj-Napoca, Cj, Ro

Cluj County, Romania

• Functional and administrative management responsibilities• Working as part of the Cluj IT Resource Center Management Team to implement programs, processes and practices that drive employee engagement and retention. • Monitoring solution design and validation (for the global Emerson Network: 600+ WAN and LAN locations and 4 Datacenters)•Reviewing hardware hosting, software licenses, and maintenance budgets while planning for future implementations.•Continuously evaluating the monitoring infrastructure to align it with industry and market trends and identify improvement/expansion opportunities.•Acting as a technical service manager for the monitoring infrastructure, including participating in server patching and maintenance meetings and reviewing/approving all server changes.•Meeting with software vendors on a regular basis to discuss roadmaps, licensing and maintenance•Maintaining the monitoring service roadmap. Achievements: •Emerson Cluj Business Group Annual Excellence Award for continuing to provide a high level of service despite significant organizational changes and being the only remaining member of the team for a year.•Quarterly Outstanding Service award for implementing (alongside my colleague) a highly customized integration for monitoring the SD-WAN network platform•Automating the interactions between monitoring platforms using scripting and REST APIs (which resulted in optimized inventory synchronization and reduced the size of the support ticket queue by up to 30%)•Developed an extension to SolarWinds IP Address Manager - a collection of custom ASP.NET pages - that enables users to perform custom searches to the existing data.

Cluj County, Romania

•Managing the global Emerson enterprise network monitoring infrastructure •Extensive expertise in installing, customizing, and administering a wide range of products, including SolarWinds Orion (multiple modules), Riverbed App Response, Riverbed Portal, EMC Smarts Network Configuration Monitor, HP Network Node Manager, HP Operations Manager, CA Performance Center, Zabbix, Grafana or Cacti. •Ensuring that the applications are properly patched and upgraded and overseeing/coordinating various maintenance activities•Point of contact with software vendors to resolve issues and providing technical training and documentation.•Customizing the monitoring infrastructure to meet the evolving requirements of our customers.•Automating and optimizing the monitoring infrastructure; by making use of REST APIs and various programming/scripting languages (VBScript, PowerShell, HTML, Bash, C# or SQL)Achievements:•Contributed to the consolidation of major monitoring functionalities into a single platform•Leveraged automation and scripting to optimize the monitoring activity.

• Designing last-mile transmission plans for Vodafone Romania's business clients and Vodafone's fixed network, utilizing microwave and optical fiber equipment.• Coordinating and supporting on-site installations and updating network databases to reflect changes in the network.• Configuring point-to-multipoint radio equipment, Cisco routers, and switches.• Preparing equipment and material lists for new installations and generating the necessary documentation for returning uninstalled equipment to the warehouse.

• Manual software testing of a distributed client-server application • Identifying, documenting and reporting bugs

•Radio planning and optimization for 2G/3G mobile networks.•Elaborate specific technical documentation