* Executed a multi-year international enrollment plan anchored on previous successful outcomes, new technology, and industry best practices;* Created and implemented an international student marketing plan that included an enhanced communication flow, revised website copy, new brochures, social media accounts, and foreign language micro-sites;* Developed partnerships, connections and recruitment pipelines between NSU and several overseas institutions, organizations, agencies, and foreign embassies;* Evaluated applications and scholarship eligibility, executed GPA conversion, and ensured the financial ability of international students;* Conducted and oversaw regular follow up with prospective students and other individuals (parents, guidance counselors, agents) regarding student admission as needed via e-mail, Skype and messaging applications;* Oversaw the regular update of the international contacts database, and collaborated on the institution's transition to a new student records software and a new CRM;* Ensured immigration compliance as a SEVIS DSO, issued I-20 forms of eligibility for the F1 Student Visa;* Prepared university participation in college fairs, traveled nationally and internationally for educational fairs and conferences;* Coordinated the training and activities of two graduate assistants and several student workers;* Managed the International Ambassadors Scholarship program, organized activities for the Ambassadors, and provided leadership training and opportunities.

* Designed and implemented a protocol that doubled the response rate to event participation and to membership profile updates;*Improved the page layout of the organization’s informative materials, synthesized survey data in infographic form, and updated the 600+ contact data for the Chamber members;*Coordinated the meetings of nine committees, facilitated the organization of monthly events, and sustained the membership retention efforts through excellent customer service.

* Provided excellent customer service while interacting with authors, customers and media companies; * Performed pagination and proofreading for the yearly Report on Italian Tourism and for the quarterly tourism journal Turistica;* Published book reviews, article abstracts and translations to English;* Attended and reported on national and international tourism expos across Italy.