Ioana Giart Email & Phone Number

Vienna, Austria

Adverity is the fully-integrated data platform for businesses to easily automate the connectivity, transformation, and governance of data at scale.

Vienna, Austria

Vienna, Austria

Vienna, Austria

Vienna

• TourRadar is the first and biggest online marketplace for multi-day tours.
• Laid the foundations of UX Research practice and Research Operations, and promoted lean UX methodologies that have changed the direction of the product
• Setup the entire UX Research Toolkit, an atomic research repository, and a customer research panel ("TourRadar Labs") to improve quality, efficiency and accessibility of findings
• Apply a parallel UX Research process, where I independently advocate, plan, operate, prioritise, execute, interpret, evangelise, and action research in close collaboration with all other departments
• On a daily basis, apply mixed-methods such as usability studies, interviews, surveys, card-sorting tasks, tree tests, customer journey mapping, jobs-to-be-done theory, heuristic evaluation, customer messages analysis.

Bolton, United Kingdom

• AO.com is one of UK’s biggest electrical retailers, operating in 3 countries.
• Improved the quality standard of the A/B testing programme, from empowering more teams to contribute, to devising bespoke prioritisation and analysis frameworks
• Responsible for validating A/B tests ideas, by drilling into Web and UX analytics, and analysis of all A/B tests results, while drawing actionable learning
• Collaborated with 5 cross-functional teams to help deliver both strategic and innovative projects, fully optimised and driven by the customer’s needs

Manchester, United Kingdom

Independently responsible with the full optimisation service of my 3 retailing clients: extensive user and conversion research, A/B tests running, formulation of UX & CRO advice

Manchester, United Kingdom

Extensive evaluative research (surveys, usability testing, mouse tracking, data analysis, heuristic evaluations, A/B testing, chat logs analysis)

Institute Of Brain, Behaviour And Mental Health

This rewarding work experience consisted of concurrent support work on three independent research studies with renowned experts in the field of Child Development Psychology. The three studies were: a language study of japanese and english 3-5 year olds, a study on effects of early maltreatment on children's development, and an autism-intervention study.

Alan Gilbert Learning Commons

• Developed the learning experience of students by:
• Leading a research project on how students used the building's facilities, with results, insights and recommendations being shared with departments heads
• Proposing improvements to training sessions and learning materials
• Assisting students with daily queries and practical issues in the study spaces

• Proactively promoted higher education to pupils aged 9-18: delivered presentations and Q&A sessions to large groups, ran information and advice stands at local and national fairs (e.g. UCAS conventions), and supported.
• Enthusiastically delivered science workshops for children at Outreach events and inspired young people to continue to higher education

Bachelor’S Degree, Cognitive Neuroscience And Psychology, 1St Class Honours

Activities and Societies: Social Enterprise Bootcamps and Entrepreneurship conferences, Taekwondo Club, Dance Club, Public Science.

High School, Mathematics, Computer Science, English

Activities and Societies: AIESEC, GalMUN.