Ioana Pospisil Email & Phone Number

Aberkenfig, Wales, GB

Cardiff, Wales, United Kingdom

Cardiff, Wales, United Kingdom

The Erasmus+ is an EU-funded mobility and strategic partnership program for education, training, youth and sport that has awarded more than €680m to 5000+ projects in the UK since 2014. The program ended on 1 Jan 2021, but participants can come to the UK on grants awarded in previous years. T5 (former Tier 5) is a Government Authorised Scheme that allows.

Cardiff, Wales, United Kingdom

My job responsibilities included:

Cardiff, United Kingdom

My job responsibilities included:- Undertaking a wide range of audit checks on Erasmus+ beneficiaries (Universities, schools and youth organisations) to ensure compliance with the programme rules- Writing evaluation/ financial reports and providing expert advice on Erasmus+ policies and regulations, for projects ranging from €4k to €2.5m.- Creating.

Bucharest, Romania

The British Council is the UK’s organisation for international cultural and educational relations. The Teaching Centre (TC) offers courses for 700 adults and 1500 children and tailored courses for companies.My job responsibilities included:- Setting up, implementing and managing the new online booking system for level tests toimprove customer experience.

Bucharest, Romania

The British Council is the UK’s organisation for international cultural and educational relations. The Customer Service Team (CS) is the first point of contact for all the services offered in the three BC centres in Romania.My job responsibilities included:- coordinating, supervising and coaching a team of 8 Customer Services Advisers; offering support and.

Bucharest, Romania

The British Council is the UK’s organisation for international cultural and educational relations. The Teaching Centre in Romania is a successful full cost recovery operation with a reputation for excellence in teaching. My job responsibilities included:- managing a portfolio of strategic customers and building effective partnerships with influential.

Bucharest, Romania

Orange Romania is the leader of the mobile telecom market in Romania, with 7m. active users. The Corporate Sales department is responsible for engaging in strategic partnerships and signing contracts with major customers, such as oil companies, ministries and other Government bodies, banks, supermarket chains etc.My job responsibilities included.

Analyse customer's requirements in order to determine specific needs, identify and propose a suitable commercial solution to address these needs Analyze and deal with customer withdrawal requestsElaborate offers according to customer needsKeep an accurate record of customer complaints and solutions

Offer information and promote Orange services to clientsProcess changes requested by customers Respond to customer needs, requests, complaint and solve them in a professional manner