Ioanna Milaki Email & Phone Number

Thessaloniki, Central Macedonia, Greece

• Receiving complex inquiries from quests and then deciding the right way to resolve the issues while ensuring excellent client experience. • Contribute to team effort by achieving targeted results.• Conduct research to provide answers for customers to resolve their issues. • Provide accurate, valid and complete information by using the right tools, methods and processes. • Ensure a high level of service and a positive customer experience

Thessaloniki, Greece

Responsible for the company’s e-shop & website, as well as assisting the front-line sales process.• Creating and editing content material for the company’s website & e-shop.• Monitoring current industry trends and implementing adoption of the right tools to communicate the company’s message.• Responsible for uploading products on the company’s eshop, as well as detailed and targeted description of each product.• Front-line assistance to sales; direct communication with customers by relaying product and pricing information,creating lead generations, and closing sales.• Participation in Exhibitions & Seminars.