Ioannis Tzitziras Email & Phone Number

Athens Metropolitan Area

Montreal, Quebec, Canada

In Montreal, I hold a dual role as both IT Administrator and TechOps Specialist at Dialectica. I am responsible for overseeing the IT infrastructure, providing training, and offering support to the incoming team member. Additionally, I contribute to the broader technical operations of the company, leveraging expertise in IT administration to enhance overall efficiency and effectiveness in the Montreal office.

Bogotá, Capital District, Colombia

Temporarily relocated to Bogota to handle the IT Admin aspects of a significant expansion project involving the construction of a new 4-floor building. Coordinated with four different companies, overseeing the deployment of IT equipment and ensuring a smooth transition for the new Junior IT Administrator I trained.

Athens, Attiki, Greece

Thessaloniki, Central Macedonia, Greece

Handled customer support through email, live chat, and social media for the Stoiximan and Betano platforms. Also involved in the creation and management of a downtime information landing page to keep users informed during service interruptions.

Greece

Thessaloniki Metropolitan Area

During my six-month internship at Stonewave, a web development company specializing in creating dynamic websites for clients, I served as a Backend Web Developer. My primary responsibility centered around identifying and resolving bugs reported by clients to ensure the seamless functioning of their websites.

Lagkadas, Central Macedonia, Greece

Contributed to my father's retail store specializing in computer hardware and cash registers. Provided IT helpdesk support and assisted with the selection, servicing, and maintenance of computer and cash register systems.