Continuous Improvement is the underlying passion that drives my business acumen and entrepreneurial spirit. With a foundation in process improvement using lean methodologies and best-in-class practices, I bring this expertise to companies who are looking to change in growth trajectory, business strategy, total quality management, product development, team building and customer satisfaction.My philosophies are:1. Plan strategically,2. Be efficient to hit multiple birds with one stone on the customer life cycle,3. Embrace change,4. Be metric-driven,5. Test often,6. And have innovative strategies and go-to-market techniques to stand out from the crowd.My skill set is best utilized in operational improvement projects for companies who strive for strategic vision, collaboration, compliance, and expert evaluation of the best methodologies in leadership, people, strategy, processes, products & services in order to achieve people, customer, society and business results.Let’s connect to see where I can help, be it micro-consulting, long-term projects or joining your team as an outsourced specialist.Most people call me Ioannis, Yiannis works too! Personal contact: ioannis@obsidian.com.cy