Iolanda Reis Email & Phone Number

- Project and Portfolio Management Process, Coordination & Reporting - Provide the connection between multidisciplinary business areas and stakeholders- Make sure the necessary business processes are followed and participate in the governance of the service, including acting as a point of escalation for the delivery teams- Communicate the benefits and performance of their service- Responsible for the successful operation and continuous improvement of the service- Coordinate all service design activities, processes and resources- To define, analyse, plan, measure and improve all aspects of the availability of IT services- Manage and coordinate Waterfall, Hybrid or Agile IT Projects- Manage the team collaboration and providing the Services Tooling related to Demand and Project Management

Lisbon Area, Portugal

- Owner of the Transition Management Methodology at Siemens Portugal Shared Services- Responsible for services ramp-up from different Siemens’ international locations to Portugal Shared Services- Business Continuity Manager for the Siemens Portugal Shared Services- Project Manager for areas of IT and Order Management (Agile and IPMA/PM@Siemens)- Development and maintenance of the Quality Management Systems for IT and Order Management- Trainer for Root Cause Analysis, Lean Management, Project Management, Quality Management and Customer Service- Responsible for the Continuous Improvement Framework at Siemens Portugal Shared Services

United Kingdom, Berkshire - Newbury

Lisbon Area, Portugal

Lisbon Area, Portugal

- Development and maintenance of the Quality, Environment and Health & Safety Management Systems;- Monitoring of legal and regulatory standards, policies and established guidelines;- Training of Occupational Health & Safety; Health & Safety Technician at Site.- Monitoring of key performance indicators, promotion of programs of strategic business unit, developing manuals and business regulations;

Lisbon Area, Portugal

- Development and maintenance of the Quality System at Global Shared Services (GSS) corporate unit;- Monitoring of legal and regulatory standards, policies and established guidelines;- Monitoring of key performance indicators, promotion of programs of strategic business unit, developing manuals and business regulations;- Controller (SOA Sarbanes-Oxley Act);- Implementation and management of Business Continuity Management (Crisis Management).

Lisbon Area, Portugal

- Support on the development and maintenance of the Quality, Environment and Health & Safety Management Systems;- Monitoring of legal and regulatory standards, policies and established guidelines;- Training of Occupational Health & Safety;- Monitoring of key performance indicators, promotion of programs of strategic business unit, developing manuals and business regulations;

Lisbon Area, Portugal

- Managing a portfolio of clients and renovation services;- Identification of Opportunities through the portfolio of existing services;- Support technical and commercial users;- Management of user profiles of users;- Execution of campaigns boosting services to clients.

Lisbon Area, Portugal

- Development and analysis of new Coatings;- Conducting tests and measurements;- Organization of laboratory space and materials;- Preparation of daily records and reports.

Lisbon Area, Portugal

- Sector responsible;- Team management and coordination;- Management of productivity indicators;- Verification and coordination of production lines.

Master, Chemical Engineering

Activities and Societies: Students body - 2004/2005 TunaMaria - 2003/2008

Post-Graduation, Six Sigma - Black Belt, 17

Emba, Executive Mba - Project Management, Project Management, 16

Auditorias Internas A Sistemas De Gestão: Qualidade, Ambiente E Segurança

Activities and Societies: Auditorias Internas a Sistemas de Gestão: Qualidade, Ambiente e Segurança

Transporte E Manuseamento De Substâncias E Objetos Perigosos - Adr / Atec

Cap- Formação Pedagógica Para Formadores, Formação

Activities and Societies: Designação da qualificação atribuída CAP - Formador Certificado de Aptidão Pedagógico

Cap V, Técnica Superior De Higiene E Segurança No Trabalho V

Activities and Societies: Técnico Superior de Higiene e Segurança no Trabalho

Process Fmea

- SIPOC do processo e indicação dos principais requisitos para cada etapa do processo. - Mapeamento do processo atual e identificação de.