Iolanda Silva

Iolanda Silva Email and Phone Number

Head of Customer Experience, CRM and Customer Service @ MC
Lisbon, Portugal
Iolanda Silva's Location
Lisbon, Lisbon, Portugal, Portugal
About Iolanda Silva

#customerexperience

Iolanda Silva's Current Company Details
MC
Head of Customer Experience, CRM and Customer Service
Lisbon, Portugal
Website:
sonae.pt
Employees:
23221
Iolanda Silva Work Experience Details
  • Mc
    Head Of Customer Experience, Crm And Customer Service
    Mc
    Lisbon, Portugal
  • Sonae Mc
    Head Of Customer Experience - Health&Wellness Na Sonae Mc
    Sonae Mc Feb 2021 - Present
    Lisboa, Portugal
  • Edp
    Global Brand, Marketing And Communications Coordinator At Edp
    Edp Sep 2018 - Feb 2021
    Lisboa
  • Deloitte Digital
    Consultant
    Deloitte Digital Sep 2015 - Sep 2018
    Lisboa
    - Social media strategy- Omnichannel strategy- E-commerce strategy- Digital workplace- Intranet Strategy- Agile methodology- Market segmentation- Social analytics
  • Deloitte Digital
    Senior Consultant
    Deloitte Digital Jul 2018 - Aug 2018
    Lisboa E Região, Portugal
  • Deloitte
    Analyst
    Deloitte Sep 2014 - Aug 2015
    Lisboa
    - Market study for consumer goods company- Project management operation- Outsourcing strategy
  • L'Oréal
    Marketing L'Oréal Paris
    L'Oréal Feb 2014 - Jul 2014
  • Conceito O2
    Hr Trainee
    Conceito O2 Sep 2013 - Feb 2014
    Lisbon
  • Sival | Gessos Especiais
    Sales And Marketing Intern
    Sival | Gessos Especiais Jul 2013 - Sep 2013
    Lisbon
  • A Par
    Volunteer
    A Par Nov 2012 - Apr 2013
    Volunteer at A Par - Associação Aprender em Parceria, as part of Católica-Ativa - volunteering program.
  • Grupo Banco Popular
    Marketing Assistant
    Grupo Banco Popular Jun 2012 - Aug 2012
    Summer Internship

Iolanda Silva Education Details

Frequently Asked Questions about Iolanda Silva

What company does Iolanda Silva work for?

Iolanda Silva works for Mc

What is Iolanda Silva's role at the current company?

Iolanda Silva's current role is Head of Customer Experience, CRM and Customer Service.

What schools did Iolanda Silva attend?

Iolanda Silva attended Católica Lisbon School Of Business And Economics, Católica Lisbon School Of Business And Economics, Lancaster University.

Who are Iolanda Silva's colleagues?

Iolanda Silva's colleagues are Carlos Alexandre, Carla Pinto, Cláudio Correia, Sílvia Monteiro, Daniela Rodrigues, Sandra Barros, Pedro Vassalo.

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