Ionela Rolfe Email & Phone Number

Maple Court, Watford, Hertfordshire

Achievements: ► Successfully managed a team of three.► Consistently exceeded sales targets.►Champion of data integrity/training/reports in Salesforce.►Built strong relationships with both colleagues and customers that helped me reach sales targets.►Successfully managed football fixture release project for two consecutive years.Responsibilities:Managing meeting enquiries of an assigned portfolio of clients within the Area Sales Office & Hilton Worldwide Sales, increasing business and productivity from them.Identifying and qualifying meeting needs of clients, presenting suitable solutions and proposals.Acting as a communicator between accounts and hotels, sharing brand knowledge with clients and client knowledge with hotels.Negotiating terms and conditions of clients and hotels.Converting business opportunities into business transactions.Developing relationships and partnerships with key accounts.Representing the Hilton Worldwide Hotels in a professional manner in line with Hilton’s values.Reaching agreed goals and delivering revenue for all Hilton Worldwide hotels.Managing a team of three within the Hilton Direct Vertical Markets & Area Sales Office.

United Kingdom

Achievements:►Consistently exceeded sales targets.►Nominated as Salesperson of the Quarter and Sales Support Person of the Quarter.►Promoted to Senior Account Executive in December 2019.

Watford, United Kingdom

Achievements:►The large number of thank you letters and emails I have received in appreciation of the service I have given.►Being part of a team that has consistently met targets.►Increased the number of social events by 20% year on year.►Managed successfully over five hundred corporate and social events.►Trained and managed a team of four in the absence of the senior managerResponsibilities:Promoting and selling venue space, food and beverage and following through with planning of all different types of corporate and social events.Selling, organising, and delivering events ranging in size from 20 to 500 guests.Working alongside several of London’s top event planners.Managing all aspects of the events: site visits, contracts, menu tastings, event orders, group resumes.Developing and maintaining positive working relationship with departments internally as well as external suppliers and partners.Key understanding of both diary management and yield management in line with the venue expectations and targets.Training and managing all new team members.